Collaborate with key Santa Cruz County Planning employees to outline various Building Permit processes, applying lean principles to identify improvements and eliminate inefficiencies.Document and standardize Camino Technologies' Permitting and Licensing System rules to preserve essential knowledge in a logical matrix format. Codify all regulations so constituents can easily access and understand the specific rules for their building permits, improving customer service and empowering front counter employees with the right information, allowing them to focus on other critical tasks.Accompany the Cannabis Compliance Officer to cultivation sites to ensure adherence to local rules and regulations.Collaborate regularly with the Environmental Health, Behavioral Health, and Building & Planning departments to ensure compliance with local regulations and streamline cross-departmental workflows.

Successfully led the initiation, planning, execution, and closure of 10 association projects, enhancing member engagement by 300%.Facilitated effective stakeholder communication, aligning project objectives with organizational goals and ensuring transparent updates throughout project lifecycles.

Coordinated 100+ room setups and teardowns for rental customers, ensuring accurate arrangement of tables, chairs, and equipment as per set-up guidelines.Served as the primary point of contact for customer inquiries, providing information about recreation and city activities.Supervised scheduled activities, maintaining visibility and availability for customer inquiries and assistance.

Maintained regular interactions with 30 residents and staff and facilitated community meetings to foster an inclusive living environment.Offered community support and was actively on-call on a bi-weekly basis for any crisis situations that arose within the residential community.Aided residents in building connections and facilitated 5 roommate mediations focused on conflict resolution.Acted as a liaison between residents and university administration, addressing concerns related to student behavior and policy violations.Managed sensitive information in compliance with HIPAA and FERPA regulations, maintaining confidentiality in all communications and documentation.

Created e-Learning training resources to boost the development of 6 executive members and 12 hall government representatives.Designed internal guides, agendas, and budgeting templates to revamp organizational structure and enhance communication by 54%.Leveraged assessment data to develop 15 programs for 4,100 students furthering skills development through identity exploration and self-discovery.Collaborated with University Housing leadership to host a town hall where 20 residents gave feedback to improve community living.Increased RHA programmatic initiatives by 225% through the use of in-person and virtual learning experiences.

Spearheaded the development, implementation, and management of the annual six-figure budget for the Residence Hall Association (RHA), ensuring optimal allocation of resources and financial efficiency.Led the Finance Committee, overseeing all financial activities and discussions, ensuring the organization's fiscal health and compliance with financial regulations and standards.Diligently recorded and maintained minutes and memorandums for the organization, ensuring clear communication and documentation of key decisions and initiatives.Orchestrated the RHA Annual Scholarship Program, coordinating all aspects from application to awarding, to support and recognize outstanding students within the residence halls.

Coordinated regular inventory of supplies, equipment, keys, Room Inventory Sheets, Roommate Agreements and other items as deemed needed.Oversaw community engagement platforms: including social media content development; social media account management; promotional materials; information sharing; newsletters; and etc.Exhibited strong conflict management strategies to help guide residents while providing excellent customer service.Supported department duties as assigned.

Collaborated with internal and external stakeholders to improve transition processes by 20%.Served on a monthly on-call rotation to ensure the safety of the campus community.Conducted quarterly inspections of residence hall rooms to note needed repairs and report concerns appropriately.Aided over 150 conference guests through key distribution, front desk management, and customer support to enhance the summer conference program experience.

Processed 34 unemployment cases for local constituents with the help of the California Employment Development Department Liaison.Directed 100 constituents to resources the State of California offered and inputted concerns and questions into LCMS, a state software program.Researched 10 issues and pieces of legislation that impact District 30'th constituents and drafted a master sheet identifying what was proposed, those proposing, and how to contact individuals.

Collaborated closely with CEO Herman Garcia in the strategic relocation of 800 federally endangered Steelhead Trout.Collaborated with CEO Herman Garcia and NOAA Biologist Joel Casagrande in a comprehensive project to monitor the Pajaro watershed. My role focused on gathering critical data and tracking water level fluctuations, enabling us to effectively adapt our conservation strategies in response to changing weather patterns. This initiative played a key role in enhancing our understanding of the watershed's dynamics and in safeguarding the local ecosystem.

Acted as a key communication liaison between constituents and Assemblymember Rivas, diligently gathering and analyzing local news to keep both the Assemblymember and his staff informed and updated on current events and developments within the district.Maintained a welcoming and professional environment at the Assemblymember’s District Office in Salinas, greeting constituents and guests, addressing their inquiries, directing them to the appropriate personnel, fostering positive relationships, and ensuring efficient office operations.

Collaborated closely with CEO Herman Garcia in the strategic relocation of 1,250 federally endangered Steelhead Trout, playing a pivotal role in the preservation of this crucial species. My responsibilities included gathering and analyzing vital data, significantly aiding NOAA Biologist Joel Casagrande's research and conservation efforts