* Scrum Master of eCare Teams (Mi Movistar App and Whatsapp Chatbot)- Helping teams to achieve objectives with new features and improvements of existing ones.* Scrum Master of Billing and Payment Teams that managed projects, analytics, and developed software evolutions.Scrum Master of a BigData and BI agile development team in which Hortonworks framework (Hadoop, Spark, Hive, Oozie, HDF, Ambari) was used. * Scrum master of a Real Time Decision Campaigns team which generate earnings and client retention. * Worked with up to 4 teams at the same time.* Worked with Scrum and Kanban teams.* Part of ‘Padawan’ program where I mentored new Scrum Masters during their 4-Month training program which included daily meetings, planning, reviews, retrospectives, and Q&A sessions.* The management of agile development projects were performed under a custom-made agile escalation framework based on SAFe.

Scrum Master of a BigData and BI agile development team in which Hortonworks framework (Hadoop, Spark, Hive, Oozie, HDF, Ambari) was used. Scrum Master of regulatory projects agile development team in which Batch execution processes and Oracle database was primarily used. The management of agile development projects were performed under the agile escalation framework SAFe

Support the implementation of the Scrum agile methodology for BigData Projects, carrying out each one of the artifacts, strategies, and meetings that the methodology includes. Scrum master of that BigData team for four months. Execution of manual basic testing and the documentation required to deliver development projects to the operations area.

Responsible of monitoring and controlling tech area projects. As well as make team alignment to achieve successful projects and robust methodology.

Responsible of assisting the tech support, diagnosis and troubleshooting of computers, networking, telephone and other technological platforms issues.