Andrew Denton Email & Phone Number

New Jersey, United States

Consult with business owners and a diverse clientele on a wide range of IT services including managed IT services, cloud solutions, disaster recovery, cloud desktop, network solutions, and support with a goal of driving digital transformations. Led the entire project lifecycle for a client from overseeing wiring vendors to directing carrier transitions and client service transfers to ensure seamless relocation of client’s business to a new location. Manage key projects of two… Show more Consult with business owners and a diverse clientele on a wide range of IT services including managed IT services, cloud solutions, disaster recovery, cloud desktop, network solutions, and support with a goal of driving digital transformations. Led the entire project lifecycle for a client from overseeing wiring vendors to directing carrier transitions and client service transfers to ensure seamless relocation of client’s business to a new location. Manage key projects of two clients encompassing building their corporate networks to expand existing network infrastructure, enhance security, upgrade and maintain hardware and software, and drive scalability. Coordinate with clients to assess their needs and direct a team of experts to integrate client requirements into the design, implementation, and maintenance process of computer networks. Offer unified communications and contact center design implementation services to clients tailored to their specific needs. Show less

Provided strategic direction and roadmap for the company’s Unified Communications technology portfolio to serve a diverse clientele. Drove significant revenue growth by coordinating with industry analysts and leaders to define strategy for comprehending and shaping the technological market impact for both premise-based and cloud-based solutions. Collaborated with strategic partners to assess client, vendor, and integrator goals and deliver best-in-class solutions to clients by developing… Show more Provided strategic direction and roadmap for the company’s Unified Communications technology portfolio to serve a diverse clientele. Drove significant revenue growth by coordinating with industry analysts and leaders to define strategy for comprehending and shaping the technological market impact for both premise-based and cloud-based solutions. Collaborated with strategic partners to assess client, vendor, and integrator goals and deliver best-in-class solutions to clients by developing strategies for business requirements, pricing, marketing, and application direction. Entrusted to manage vendor relations with Avaya and act as the direct point of contact for addressing and escalating complex and persistent client issues to their Tier 4 support team or senior management. Products included; Cisco, HP, Extreme, VeloCloud, Nectar for UC-based systems and Auvik for data networks, Avaya IP Office, Avaya Aura, Avaya Cloud Office, Ring Central, 8x8, and Teams. Developed QoS (Quality of Service) standards for converged network design where voice and video traffic is prioritized in multivendor networks (Cisco, Hewlett Packard, Aruba, Ruckus, Juniper) using both layer two and layer 3 technology. Expanded the existing company’s portfolio by assessing and integrating Avaya’s products including Avaya Experience Platform (AXP), increasing company’s capabilities and offerings in the market. Diversified and expanded vendor options, as well as increased cost efficiency by introducing Extreme Networks as an alternative vendor for switching and wireless technology. Led the team to transition to modern communication technologies by overseeing migration from traditional TDM (non-IP) technology to its current state of Unified Communications and Unified Communications as a Service (UCaaS). Show less

Coordinated with clients to analyze their requirements and delivered tailored solutions involving designing, deploying, and maintaining network infrastructures in line with their business goals. Successfully supported Microsoft Windows server and Novell networks with the goal of maintaining optimal network performance and ensuring seamless operations.Utilized Citrix ICA and Microsoft RDP protocols to deploy remote workforce infrastructure, Sonicwall and Check Point to implement/support… Show more Coordinated with clients to analyze their requirements and delivered tailored solutions involving designing, deploying, and maintaining network infrastructures in line with their business goals. Successfully supported Microsoft Windows server and Novell networks with the goal of maintaining optimal network performance and ensuring seamless operations.Utilized Citrix ICA and Microsoft RDP protocols to deploy remote workforce infrastructure, Sonicwall and Check Point to implement/support firewall solutions, as well as Exchange Server and Domino to implement email solutions for key clients. Show less

Master Of Science - Ms, Telecommunications

Bachelor Of Science - Bs, Computer Applications And Information Systems

Associate Degree, Computer Science