• Collaborated closely with C-level executives to complete a wide range of tasks.• Launched a company Instagram page and designed graphic content for posts. • Drafted targeted written content for the company blog, and uploaded them to the site. • Conceptualized, designed, automated, and launched an email newsletter for a specified audience segment.• Utilized a wide range of software for job processes including Slack, Notion, Stripe, Google Suite, Drip, QuickBooks, WebFlow, StoryBlok.

• Edited thousands audio transcript files to ensure accuracy, clean read standards, and synchronization.

• Curated, wrote, and edited written film reviews and articles for a variety of online outlets.• Oriented list topics to maximize website growth and SEO exposure while remaining informative.

• Oversaw and directed operations in a fast-paced retail environment.• Provided guidance and training to front-end cashiers and baggers.• Delivered outstanding customer experiences while handling accurate cash and credit transactions.

• Provided outstanding guest service daily in the busiest merchandise location on Disney property (Main Street Emporium)• Collaborated with warehouse staff to effectively maintain visual displays throughout business hours. • Represented the “Five Keys” of the Walt Disney Company: Safety, Courtesy, Show, Efficiency, Inclusion. • Completed Disney-led career development and communications courses.

• Served as a key point of contact and support between customers and project management.• Collaborated with management to develop job processes and standard operating procedures.• Employed internal and external analyses to draft a detailed company marketing plan.• Learned and utilized robust proprietary project and lead management systems.

• Disassembled, cleaned, serviced, and reassembled frozen yogurt machines as part of weekly maintenance.• Oversaw guest-facing operations in a food service environment. • Maintained cleanliness standards during for both opening and closing shifts. • Conducted hundreds of accurate cash and credit transactions at a point of sale system.