Andrew Bricker

Andrew Bricker Email and Phone Number

Customer Service Operations Manager @ Certified Collectibles Group (CCG)
Andrew Bricker's Location
Davenport, Florida, United States, United States
Andrew Bricker's Contact Details
About Andrew Bricker

Focused Manager with 20+ years of success within a diversity of customer care roles developing high-performing service-oriented and customer-centric teams. Accomplished in collaborating with organizational leaders to establish business goals, devise strategies, and foster continuous improvement that drives efficiency and reduces waste, while always keeping the end customer experience paramount. Proven record in creating imaginative and scalable operational infrastructures and leveraging multiple contact channels to nurture loyal relationships with customers.

Andrew Bricker's Current Company Details
Certified Collectibles Group (CCG)

Certified Collectibles Group (Ccg)

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Customer Service Operations Manager
Andrew Bricker Work Experience Details
  • Certified Collectibles Group (Ccg)
    Customer Service Operations Manager
    Certified Collectibles Group (Ccg) May 2022 - Present
    Sarasota, Florida, United States
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  • Showtime Networks Inc.
    Senior Operations Manager
    Showtime Networks Inc. Oct 2021 - May 2022
    View
  • Willscot
    Customer Success Manager
    Willscot Sep 2019 - Aug 2021
    Orlando, Florida, United States
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  • Amazon
    Executive Customer Relations Manager / Group Manager Customer Service Operations
    Amazon Jun 2012 - Jun 2019
    Virtual
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  • Adt Security Services
    Client Quality & Experience Service Manager
    Adt Security Services Jul 2001 - Feb 2012
    Indianapolis, Indiana, United States
    View

Andrew Bricker Skills

Leadership Customer Experience Quality Management E Commerce Kpi Dashboards Business Relationship Management Data Management Microsoft Powerpoint Customer Retention Service Operations Data Analysis Customer Satisfaction Communication Customer Service Management Team Management Process Improvement Team Leadership Customer Service Training Customer Relationship Management Quality Assurance Microsoft Office Customer Experience Management Relationship Building Contact Centers Customer Insight Customer Onboarding Microsoft Excel Cross Functional Relationships Supervisory Skills Leadership Development Cross Team Collaboration Cross Functional Team Leadership Change Management Training Customer Service Customer Support Kpi Reports Team Motivation Customer Engagement Management Teamwork Zendesk Project Management Coaching Problem Solving Organizational Leadership Key Performance Indicators Customer Service Operations Recruiting Data Mining

Andrew Bricker Education Details

Frequently Asked Questions about Andrew Bricker

What company does Andrew Bricker work for?

Andrew Bricker works for Certified Collectibles Group (Ccg)

What is Andrew Bricker's role at the current company?

Andrew Bricker's current role is Customer Service Operations Manager.

What is Andrew Bricker's email address?

Andrew Bricker's email address is an****@****bal.net

What schools did Andrew Bricker attend?

Andrew Bricker attended Indiana Wesleyan University, Indiana Wesleyan University.

What skills is Andrew Bricker known for?

Andrew Bricker has skills like Leadership, Customer Experience, Quality Management, E Commerce, Kpi Dashboards, Business Relationship Management, Data Management, Microsoft Powerpoint, Customer Retention, Service Operations, Data Analysis, Customer Satisfaction.

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