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Andrew Devine Email & Phone Number
Senior Mission Critical Technical Support Engineer
at
Okta
1 work email found
@yahoo.co.uk
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Senior Mission Critical Technical Support Engineer
Location
Taunton, England, United Kingdom
Company size
Who is Andrew Devine? Overview
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Quick answer
Andrew Devine is listed as Senior Mission Critical Technical Support Engineer at Okta, a company with 8691 employees, based in Taunton, England, United Kingdom. AeroLeads shows a work email signal at yahoo.co.uk and a matched LinkedIn profile for Andrew Devine.
Andrew Devine previously worked as Mission Critical Support Engineer at Okta and Principal Support Engineer at Broadcom Inc.. Andrew Devine holds Cache Level 2 Certificate, Counselling Skills from Bridgwater & Taunton College.
Company email context
Email format at Okta
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*@yahoo.co.uk
68% confidence
AeroLeads found 1 current-domain work email signal for Andrew Devine. Compare company email patterns before reaching out.
Profile bio
About Andrew Devine
An accomplished, innovative and experienced Manager and Technical Support Lead with a proven record of delivering customer facing technical services, driving customer loyalty and encouraging product adoption. These skills have been honed during a career in the Technology and Software sectors spanning 30+ yearsRenowned as a trusted leader; able to empower and motivate global diverse teams, to drive support operations and provide outstanding customer service by facilitating case deflection through Knowledge Management and proactive support.A lifelong learner who has developed skills on-premise and in the cloud focusing on Identity Management and Data Protection.
Listed skills include Enterprise Software, Technical Support, Virtualization, Identity Management, and 46 others.
Current workplace
Andrew Devine's current company
Company context helps verify the profile and gives searchers a useful next step.
Okta
8 roles
Andrew Devine work experience
A career timeline built from the work history available for this profile.
Mission Critical Support Engineer
CurrentThe Mission Critical Technical Support Engineer (MCTSE) role is the primary technical point of contact for designated Premier Plus customers, tasked with providing well-thought out and reliable direction, both in technical and non-technical terms, to help designated customers integrate and maintain their Okta deployment. Take end-to-end ownership of.
Jul 2022 - Present
Principal Support Engineer
Providing Global deployment and implementation advise to Strategic and Core customers using Symantec IGA (Formerly CA Identity Manager). I am also KCS Certified and responsible as an advocate, coach and mentor, implementing, developing and refining Knowledge as a source of issue deflection throughout the enterprise.
Nov 2018 - Jul 2022
Principal Support Engineer
In this post, I was responsible for providing technical support to FTSE 100\ NYSE customers using CA DLP and CA Identity Manager solutions.During this time I was responsible for the implementation of projects including, KCS (Knowledge Centered Support) and Customer Care (Net Promoter Scores) and proactive support.
Jun 2016 - Nov 2018
Snr Support Engineer
In this post, I was responsible for providing technical support to FTSE 100\ NYSE customers using CA DLP solutions.
Jan 2009 - Jun 2016
Service Desk Manager
In this position I was responsible for managing the Orchestria DLP Service Desk. Key tasks included;Managing an international support team, ensuring the smooth implementation of 24x7 support to a world wide client base, to agreed standards.Escalation management, ensuring that the highest priority issue were investigated, assessed and resolved within agreed.
Mar 2005 - Jan 2009
Ict Systems Manager
Somerset Business Link
In this position I was responsible for managing the day to day running of the ICT Department. Key tasks included, managing the IT support team, the preparation and delivery of departmental budgets, ICT system architecture design, implementation and maintenance.
Apr 2001 - Mar 2005
Senior It Offcier Systems
Somerset Training And Enterprise Council
In this position I was responsible for the day to day running of the ICT Systems. Key tasks included, managing the IT support team, ICT system architecture design, implementation and maintenance, ICT Procurment and end-user support.
Oct 1994 - Apr 2001
Team & coworkers
Colleagues at Okta
Other employees you can reach at okta.com. View company contacts for 8691 employees →
CK
Cindy Klund
Colleague at Okta
Greater Minneapolis-St. Paul Area, United States
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BB
Brian Baltowski
Colleague at Okta
Arlington Heights, Illinois, United States, United States
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NN
Noumouké N'Diaye
Colleague at Okta
Greater Paris Metropolitan Region, France
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AN
Ash Neupane
Colleague at Okta
San Francisco Bay Area, United States
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PC
Patrick Conaway
Colleague at Okta
Ashburn, Virginia, United States, United States
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CA
Chakir Achraf
Colleague at Okta
Larache, Tanger-Tetouan-Al Hoceima, Morocco, Morocco
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KL
Kevin Liu
Colleague at Okta
Waterloo, Ontario, Canada, Canada
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EH
Ed Hornig
Colleague at Okta
Fort Lauderdale, Florida, United States, United States
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BB
Brenda Bendel
Colleague at Okta
Greater Minneapolis-St. Paul Area, United States
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BK
Betsy Kuzhikat
Colleague at Okta
Beltsville, Maryland, United States, United States
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Cindy Klund
Colleague at Okta
Greater Minneapolis-St. Paul Area, United States
View →
BB
Brian Baltowski
Colleague at Okta
Arlington Heights, Illinois, United States, United States
View →
NN
Noumouké N'Diaye
Colleague at Okta
Greater Paris Metropolitan Region, France
View →
AN
Ash Neupane
Colleague at Okta
San Francisco Bay Area, United States
View →
PC
Patrick Conaway
Colleague at Okta
Ashburn, Virginia, United States, United States
View →
CA
Chakir Achraf
Colleague at Okta
Larache, Tanger-Tetouan-Al Hoceima, Morocco, Morocco
View →
KL
Kevin Liu
Colleague at Okta
Waterloo, Ontario, Canada, Canada
View →
EH
Ed Hornig
Colleague at Okta
Fort Lauderdale, Florida, United States, United States
View →
BB
Brenda Bendel
Colleague at Okta
Greater Minneapolis-St. Paul Area, United States
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BK
Betsy Kuzhikat
Colleague at Okta
Beltsville, Maryland, United States, United States
View →
9 education records
Andrew Devine education
Cache Level 2 Certificate, Counselling Skills
Understanding Children And Young Peoples Mental Health, Cache Level 2 Certificate
Data Protection And Data Security, Cache Level 2 Certificate
Master'S Degree, Computer And Information Sciences And Support Services
Ca University
Politics, A Level
History, A Level
Information Technology, City And Guilds 726
Cse
The Castle School, Taunton
O Level
The Castle School, Taunton
FAQ
Frequently asked questions about Andrew Devine
Quick answers generated from the profile data available on this page.
What company does Andrew Devine work for?
Andrew Devine works for Okta.
What is Andrew Devine's role at Okta?
Andrew Devine is listed as Senior Mission Critical Technical Support Engineer at Okta.
What is Andrew Devine's email address?
AeroLeads has found 1 work email signal at @yahoo.co.uk for Andrew Devine at Okta.
Where is Andrew Devine based?
Andrew Devine is based in Taunton, England, United Kingdom while working with Okta.
What companies has Andrew Devine worked for?
Andrew Devine has worked for Okta, Broadcom Inc., Ca Technologies, Orchestria, and Somerset Business Link.
Who are Andrew Devine's colleagues at Okta?
Andrew Devine's colleagues at Okta include Cindy Klund, Brian Baltowski, Noumouké N'Diaye, Ash Neupane, and Patrick Conaway.
How can I contact Andrew Devine?
You can use AeroLeads to view verified contact signals for Andrew Devine at Okta, including work email, phone, and LinkedIn data when available.
What schools did Andrew Devine attend?
Andrew Devine holds Cache Level 2 Certificate, Counselling Skills from Bridgwater & Taunton College.
What skills is Andrew Devine known for?
Andrew Devine is listed with skills including Enterprise Software, Technical Support, Virtualization, Identity Management, Security, Cloud Computing, Dlp, and Active Directory.
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