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Andrew Devlin Email & Phone Number
ICT Transition Project and Service Manager
at
Net Zero Economy Authority
1 work email found
@cs.com
5 phones found area 781
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
ICT Transition Project and Service Manager
Location
Canberra, Australian Capital Territory, Australia
Company size
Who is Andrew Devlin? Overview
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Quick answer
Andrew Devlin is listed as ICT Transition Project and Service Manager at Net Zero Economy Authority, a company with 85 employees, based in Canberra, Australian Capital Territory, Australia. AeroLeads shows a work email signal at cs.com, phone signal with area code 781, and a matched LinkedIn profile for Andrew Devlin.
Andrew Devlin previously worked as Service Delivery Specialist at Department Of The Prime Minister And Cabinet and ICT Environment Manager and ICT Defect Manager at Thales. Andrew Devlin holds Itil, Foundation from Alc Training.
Company email context
Email format at Net Zero Economy Authority
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{first_initial}{last}@cs.com
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Profile bio
About Andrew Devlin
I have experience in ICT Service Delivery and Service Management, including VIP support and training, operations team management, service delivery management, service design, implementation and continual service improvement and small project management. I am am particularly interested in helping operations teams to improve service delivery through better policies, processes and Continual Service Improvement initiatives.Specialities: VIP and Senior Executive IT support. Technical Support and operations team management.Service Design and Service Delivery Management.Continual Service Improvement and process re-engineering.Systems and product training development and delivery.End User engagement and Organisational Change Management.
Listed skills include Itil, Service Delivery, It Service Management, Stakeholder Management, and 46 others.
Current workplace
Andrew Devlin's current company
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Net Zero Economy Authority
16 roles
Andrew Devlin work experience
A career timeline built from the work history available for this profile.
Service Delivery Specialist
Undertaking Service Delivery improvement initiatives and projects across ICT operations.
Apr 2018 - Feb 2024
Stay At Home Dad
Aug 2017 - Mar 2018
Ict Environment Manager And Ict Defect Manager
- Environment Manager
- Responsible for the planning and management of infrastructure requirements for new development/testing environments used to support a large infrastructure and applications development project.
- Ensuring management of data centre capacity and resources in compliance with government requirements.
- Assist with developing best-practise operations processes and plan for transition into service phases of project.Defect Manager
- Designed and implemented ITIL aligned Incident Management process which was used to manage faults with developed systems.
- Responsible for ensuring product defects identified by testers and quality team were addressed by infrastructure and development teams.
Mar 2017 - Jul 2017
Service Delivery Specialist
Sep 2015 - Mar 2017
It Project Manager
Apr 2015 - Jul 2015
It Project Officer
Assist with design, planning, execution, support, delivery and transition to service of multiple IT projects.
Sep 2014 - Apr 2015
Australian Aid Network Service Desk Manager
Dec 2013 - Sep 2014
Australian Aid Network It Training And Knowledge Manager
Design, produce and deliver IT Training materials to Australian Aid Network users across Canberra and overseas. Develop and present courses on the use of Microsoft and other common end user applications, including assisting with business process re-design. Design and deliver customised one-on-one and team training in the use of Microsoft Office products in.
Oct 2013 - Dec 2013
Premier Support Manager
Australian Agency For International Development (Ausaid)
Responsible for the establishment of a new team to deliver Premier Support services to senior executives, including definition of the service architecture and scope, service catalogue and service approach and conditions. Shared responsible for direct delivery of all IT support (business and after-hours) to over 150 Premier Support clients, including.
Nov 2011 - Oct 2013
It Project Officer And It Trainer
Australian Agency For International Development (Ausaid)
Plan, develop and deliver IT training services supporting the new Windows 7 / Office 2010 based SOE, for both technical support staff and business end users. Provide business analysis on technical elements of SOE and ITIL based service management policies and processes. Also undertook business process improvement activities to support rollout and new.
Jul 2011 - Nov 2011
Ict Manager
Dream.Think.Do
Business Analyst, Learning Management System Administrator and IT Officer for Canberra based Registered Training Organisation. Also working on tenders and proposals as well as general office services.Designed, developed and delivered the new Learning Management System, for delivery of online eLearning to fee paying students as well as designed and built.
Dec 2010 - Apr 2011
Ict Training And Elearning Officer
Department Of Education, Employment, And Workplace Relations
Working on developing learning strategies and materials for whole of department upgrade to Windows 7/Office 2007. This has included production of training booklets, user guides and development/delivery of specialised one-on-one and group learning sessions. Have also been introducing use of MOSS07 website for content management and delivery of training.
Mar 2010 - Dec 2010
Service Delivery Manager
Uxc Getronics
Delivery of managed infrastructure services to federal government client
Apr 2009 - Mar 2010
Desktop Support Team Leader
Uxc Getronics
Manage Desktop Team (5 staff) in support of 2000+ desktops for federal government department
Jan 2009 - Apr 2009
Vip Support Team Leader
Uxc Getronics
Manage VIP Support Team (4 staff) in support of 250+ senior executives and ministerial staff for federal government department
Dec 2007 - Jan 2009
3 education records
Andrew Devlin education
Itil, Foundation
Alc Training
Training And Assessment, Cert Iv
Canberra Institute Of Technology
Bachelor Of Science, Information Systems
FAQ
Frequently asked questions about Andrew Devlin
Quick answers generated from the profile data available on this page.
What company does Andrew Devlin work for?
Andrew Devlin works for Net Zero Economy Authority.
What is Andrew Devlin's role at Net Zero Economy Authority?
Andrew Devlin is listed as ICT Transition Project and Service Manager at Net Zero Economy Authority.
What is Andrew Devlin's email address?
AeroLeads has found 1 work email signal at @cs.com for Andrew Devlin at Net Zero Economy Authority.
What is Andrew Devlin's phone number?
AeroLeads has found 5 phone signal(s) with area code 781 for Andrew Devlin at Net Zero Economy Authority.
Where is Andrew Devlin based?
Andrew Devlin is based in Canberra, Australian Capital Territory, Australia while working with Net Zero Economy Authority.
What companies has Andrew Devlin worked for?
Andrew Devlin has worked for Net Zero Economy Authority, Department Of The Prime Minister And Cabinet, Thales, Australian Department Of Foreign Affairs And Trade, and Department Of Foreign Affairs And Trade.
How can I contact Andrew Devlin?
You can use AeroLeads to view verified contact signals for Andrew Devlin at Net Zero Economy Authority, including work email, phone, and LinkedIn data when available.
What schools did Andrew Devlin attend?
Andrew Devlin holds Itil, Foundation from Alc Training.
What skills is Andrew Devlin known for?
Andrew Devlin is listed with skills including Itil, Service Delivery, It Service Management, Stakeholder Management, Service Desk, Sharepoint, Process Improvement, and Prince2.
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