Identified and grew strategic relationships with Australia's leading Civil Contractors and Subcontractors promoting and selling John Deere and Vermeer construction products, technology and services.Key Responsibilities:Relationship Management: Cultivate and sustain strong relationships with key customers, acting as a liaison to internal stakeholders.Account Management: Oversee commercial management of major accounts, implementing a customer engagement framework nationally.Product Knowledge: Maintain in-depth knowledge of John Deere and Vermeer construction products and customer-specific sales drivers.Sales Facilitation: Prepare quotations, tenders, sales proposals, and purchase requests.Customer Support: Ensure on time delivery of products and services, resolving any customer issues.Reporting: Generate regular progress and forecast reports for the Leadership Team using KAM metrics.Stakeholder Engagement: Weekly collaboration via cross functional department meetings.Safety Compliance: Champion Safety values every day for a zero harm workplace.Achievements:- Successfully led business development initiatives through a targeted database of key decision makers.- Developed and implemented market entry strategies for new regions, products and services, significantly expanding the company’s footprint.- Negotiated and secured tender participation with leading Civil Contractors, increasing participation.- Built and maintained strong relationships with key stakeholders, ensuring sustained business growth.

Responsible for the delivery of the sales, increased market share, HME maintenance plans and market intelligence functions primarily for the mining sector of the East Coast (Australia) operations. Whilst also serving to promote the greater capability of the other H-E Parts International entities with a strong focus on grouped offerings from the engine and wheel groups divisions.

Responsible for day to day management of the business operations to best meet customer requirements.ESSENTIAL FUNCTIONSOperational Requirements; Employee Management; Quality and Auditing; Reporting and Records; Compliance; Strategic Projects; Safety

• Single point of accountability and the face of the business to a select group of Tier 1 Miners and Contracting customers;• Lead a wider team to deliver customer account plans that achieve budget profitably, market share and collaborative business partnerships;• Relentless pursuit to clear the path for the team to win opportunities, optimise fleet performance and own the Corporate and site relationship with the customer base;• Demonstrate leadership within the RIBM Team through a strategic approach to Key Account Planning and deal strategy designed to win deals and sustain business profitably;• Deliver solutions which allow HDAL to win – own deal strategies through established business rules in tendering;• Own the customer relationship by identifying road blocks in the business to drive outcomes and deliver results through understanding customers business drivers, strategy for success and pain points to deliver solutions which create machine availability and uptime through the Mining Value chain.

•Develop relationships with key Major Accounts (National/International). First point of contact for Liebherr Mining Accounts in Australia and with Liebherr global affiliates to deliver world class mining solutions.•Develop cross functional planning and strategy review with GMs, SEs, MAMs and Operations within LAS and global affiliates with monthly review and monitoring.•Aligning MIning Strategy to address and target key priorities with major accounts, targeting:- Technology – strategy clarification & MIN position- TCO - clarity & focus and the Liebherr competitive advantage.- Product Reputation – Quality.- New Product training – targeted, strategic, technical & support- Inventory & Pricing strategies to gain market share- Order Management to manage lead times with Liebherr Factories (LEC & LME)- Alliance Management – Capitalising on Loyalty Programs /Alliances

Consulted with dealers to market Caterpillar Mining products, services and solutions while focussing on the development of dealer sales capability. This was my fourth field-based assignment where assignments were complex, challenging and lent themselves to strategic decisions

Achieving the Asia North Mining parts sales Business Plan while targeting key dealers to develop and execute plans for parts sales growth. Identify dealer development opportunities centred on improved parts forecasting; the development of an emerging market mining strategy per dealer, and the development of a CGM mining support services project. Delivering a Mining Forum for emerging mining customers in our top 3 dealer regions was a key deliverable in 2010.

To develop and execute marketing strategies to identify and grow dealer parts and service opportunities and to value add existing parts merchandising programs

Developing dealer sales capability by organising and delivering competency based annual training programs. Through a combination of Sales Effectiveness Programs (SEP) and the use of an on-line Dealer Learning Management System (DLMS), programs were developed to meet the foundational, intermediate and advanced needs of an evolving customer and dealer. The Masters with a Future (MwaF) programs were specifically designed to develop dealer competencies between 2006 and 2008, with 85% dealer participation

Developing new business opportunities in Singapore and running the Singapore office. This included managing and developing the Singapore team, overseeing key projects e.g. JPMorgan Chase Corporate Challenge, liaising with key clients, financial responsibility, reporting to the board and developing, implementing and reviewing business plans.

Exceeding sales targets and growing sales the for cardio-vascular and respiratory regional business developing and implementing customer strategy initiatives to drive business and enhance preferential treatment for MSD brands; implementing sales and marketing strategies to drive brands through enhanced customer relationships; recruiting, retaining and developing a team through rewarding talent and enhancing CRM skills; ensuring optimal utilisation of people and resources; improving and developing sales force effectiveness through better talent management; and engendering a commercial focus to best maximise business opportunities for the team.

Achieving and exceeding sales targets for all promoted products; maintaining regular contact with all key customers including Hospital Directors, Consultant Psychiatrists, Registrars, Clinical Nurse Consultants, Team Leaders and Community Health Workers; growing market share through specific marketing programs aimed at greater access and specific key selling strategies based on superior efficacy, safety and dosage; developing profitable business relationships through superior customer knowledge and service and establishing sustainable competitive advantage through quality integrated customer data management (via Electronic Territory Management Systems and specific profiling and targeting).

Exceeding sales targets for promoted brands within budget and growing the therapy area business; designing and implementing personal and professional development programs for team; developing and implementing State Sales Business Plan with quarterly review; recruiting, training and coaching new representatives; developing tactics which maximise return on new and existing products; implementing product strategies for promoted brands; and liaising with marketing in brand teams to drive brand strategy.

Achieving sales targets and exceeding the 19% contribution to National target for sales division; managing state operational and promotional budgets within limits; recruiting, retaining and developing staff by encouraging and rewarding people for performance; developing and executing brand strategies to maximise the value of promoted products; ensuring optimal utilisation of people and resources across the sales team; and improving and developing sales force effectiveness through competency based training and coaching of sales staff.

Developing a high level of technical knowledge of all major promoted brands and competitors within the pharmaceutical industry; developing strong professional relationships with GPs and Specialists; performing as an effective team member with territory counterparts and State Manager; growing the business on a territory of 500 Doctors and expanding the market in two main therapy areas; and planning and executing territory activities and promotions and tracking results through product market share growth vs. market growth.