Andrew Fleming Email & Phone Number

Responsible for the safe and efficient operation of the Richmond distribution center consisting of over 120 unionized and non-unionized staff.

Operating out of the Richmond distribution center and one of five supervisors reponsible for the efficient operation of the department of over 70 unionized drivers. • Manage daily activities of the department including: scheduling, payroll, training, coaching, budget and asset planning.• Manage driver performance for OTIF (On Time and In Full) as a KPI within the business.• Member of the Joint Health and Safety Committee.• Master ergonomics coach who trains supervisors how… Show more Operating out of the Richmond distribution center and one of five supervisors reponsible for the efficient operation of the department of over 70 unionized drivers. • Manage daily activities of the department including: scheduling, payroll, training, coaching, budget and asset planning.• Manage driver performance for OTIF (On Time and In Full) as a KPI within the business.• Member of the Joint Health and Safety Committee.• Master ergonomics coach who trains supervisors how to properly observe lifting techniques and onboard new employees into the ergonomics program.• Responsible for setup, training, and maintenance of all driver hardware such as handhelds, printers, phones, and payment devices.• Worked with a team of supervisors across the country to create a driver handbook to be used as an onboarding tool and training resource for new and experienced employees. Show less

Provided relief supervisory support for warehouse and distribution departments out of the Coquitlam and Richmond distribution centers. • Trained hundreds of employees on warehouse and distribution SOPs (Tygard Support, Replenishment, Rewarehousing, Direct to Store Delivery Loading, Inbound/Outbound Transport, Dock Safety).• Served as a liaison between departments as the only supervisor with experience in warehouse, distribution, and inventory.

Supported senior management, distribution, warehouse and sales teams. Distribution center point of contact to interface with customers and employees. Extensive daily use of SAP, World, and Excel. Provided relief support for inventory analyst.• Assisted the Change Management Team with training as the business switched from BASIS to SAP.• Responsible for the training and maintenance of the driver’s mobile payment system.• Provided inventory relief consisting of PO corrections… Show more Supported senior management, distribution, warehouse and sales teams. Distribution center point of contact to interface with customers and employees. Extensive daily use of SAP, World, and Excel. Provided relief support for inventory analyst.• Assisted the Change Management Team with training as the business switched from BASIS to SAP.• Responsible for the training and maintenance of the driver’s mobile payment system.• Provided inventory relief consisting of PO corrections, daily inventory counts, and age audits.• Creation of operational reports and excel forms used by senior management.• Created, tested, and installed new RF Unit barcodes for warehouse racking. Show less

Oversaw all steps of a move including: preparation, staging/storage, and delivery of the customers valuables. Moving is one of the top 10 most stressfull experiences people go through. Therefor, creating a customer-centric focused work environment is critical to improve their experience from start to finish.• Acted as the point man responsible for communicating with the client to manage details of the job.• Experience driving a 5-ton Hino, 34-foot straight truck, and 1-ton pickup… Show more Oversaw all steps of a move including: preparation, staging/storage, and delivery of the customers valuables. Moving is one of the top 10 most stressfull experiences people go through. Therefor, creating a customer-centric focused work environment is critical to improve their experience from start to finish.• Acted as the point man responsible for communicating with the client to manage details of the job.• Experience driving a 5-ton Hino, 34-foot straight truck, and 1-ton pickup pulling a 21-foot event trailer. • Ability to see and understand crew morale, how it effects the jobs efficiency and the businesses image. Show less

Reporting directly to the VP of Operations, I participated in every project I could to gain knowledge and experience in an operations environment.• Executed a mock recall with 97% accuracy.• Implemented and maintained over 20 HACCP procedures.• Created and maintained a fleet portfolio for a CVSE audit which was also used as a vehicle service history log.• Prepared Sonray’s first ever shipment to Europe to attend the 2017 ANUGA trade show (160,000 attendees).

• Created and maintained an Amazon.ca storefront leading to an increase in sales of over $10,000 per year.• Assisted with data entry, inventory management, shipping and receiving processes as the business changed from a periodical to a fully computerized perpetual inventory system.• Travelled with the Sonray Sales team across Western Canada to dozens of trade shows creating brand awareness, demoing products, and collection of consumer data.

• Responsible for the creation of all outbound order including: picking, palletizing, and shipping• Completion of weekly vehicle inspections to ensure safe operation of Sonray’s fleet• Over 1000 hours logged using electric counter balance lift trucks and pallet jacks• Conducted monthly inventory counts to ensure product availability

• Coached beginner and intermediate skiers to be more confident in their downhill skiing abilities• Responsible for groups of up to 10 people ages 3 to 70 years old• Focus of role was safety, fun, and customer service

Bachelor Of Business Administration (B.B.A.), Operations Management And Human Resources

Bachelor Of Business Administration (B.B.A.)