- Single point of contact for coordinated Agile and Waterfall projects serving as a liaison between business stakeholders, business owners, technical staff, and other project participants.- Assisted the Project Manager by tracking and reporting on business testing progress on all requirements to stakeholders- Collaborated with multiple business groups to ensure project requirements are clear for business testing.- Facilitated discussions between business and tech teams for the development of test cases.- Assisted in determining timelines to ensure work started and finished on time.- Frequent interaction with internal customers during lifetime of project to ensure work is aligned.- Conducted kick off meetings to review expectations.- Conducted regular meetings between project stakeholders, business testers, project managers, and developers to discuss progress and roadblocks.- Ensured business processes are defined properly so they can be translated into user tests cases by business testers.- Coordinated post-install sessions to gather positive and constructive feedback on how things went during the project to look for areas of improvement.- Ensured test cases are created and executed based on project requirements.- Trained business resources on using testing tools for managing test cases and defects.- Completed testing document to gather Scope, Risks, Assumptions, etc with business and tech leads- Responsible for creating Defect User Stories, Test Folders, and Test Sets for housing Test Cases and Defects.- Resource Planning to identify required participants for testing based on the project scope.- Identify and support the various phases of User Acceptance Testing – Smoke, Functional, Integration, Regression- Monitor metrics to track progress of business testing to ensure it meets the pre-determined timelines.- Monitor defects found in testing to ensure they are assigned appropriately and resolved based on the SLA.- Review test details and distribute status reports to stakeholders and project team members showing progress.- Gather testing evidence upon successful completion of testing for audit purposes.- End-to-End Regression (integrating from Order Creation to processing of Invoices)- Supported upgrade projects by leading a team of business and tech testers for production implementation.- Experience in Agile and Waterfall project methodology.- Experience using Rally, JIRA, Zephyr, and Clarity