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Accomplished, results-driven senior product management professional with a demonstrated history of delivering value through leading product management software development. Experience:- 20+ years of enterprise software and technology product leadership- 10+ years leading product management in multiple roles- Industries: Automotive, Retail, HealthCare, Financial Services- Conversation Intelligence, ecommerce, Workflow management, front/back office system, mobile solutions- Managed global product management teams and directed developers- In depth experience managing and developing SaaS solutionsExpertise:- Collaborate and build consensus through effective communication- Develop and lead go-to-market plan for product launch- Develop strategic product roadmap planning- Conduct competitive intelligence using both internet based tools and human interviewing- Collaborate with customers, sales, operations, finance, and marketing- Industry experience developing workflow and ecommerce software for recycled automotive parts- Develop revenue and business plans- Able to learn and leverage new tools to deliver the best software solutions (Jira, Aha, Crayon, Microsoft, Azdo,)- Agile product management- Experience in Conversation Intelligence, New-Aftermarket-Used eCommerce
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Senior Product OwnerBushiveSaint Paul, Mn, Us
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Sr. Product ManagerWerner Enterprises Feb 2023 - PresentOmaha, Nebraska, United States• Launched a digital logistics platform, increasing load bookings by over three times in 2024.• Successfully implemented a mobile app solution that enhanced carrier productivity and streamlined the payment process. Many carriers have adopted the app, resulting in increased efficiency and faster turnaround times.• Successfully deployed an AI-driven pricing tool that delivers daily spot prices, enhancing efficiency and accuracy across all applications. Thousands of quotes are processed daily.• Successfully replaced a manual imaging system with an AI-powered solution, resulting in more than 50% reduction in manual processing. Processing tens of thousands of invoices per month.• Successfully replaced an outdated carrier compliance system, resulting in an improved system that serves nearly thousands of active carriers and helps reduce stolen loads.• Pioneered a new cardless fuel discount program as a proof-of-concept, demonstrating its potential to increase driver retention and reduce fuel expenses. -
Director Of Product ManagementCallrevu Feb 2022 - Feb 2023United StatesCallRevu listens to your calls so you don’t have to and alerts you within minutes to mishandled sales opportunities, potential CSI issues, even phone routing, and connectivity problems.• Developed and implemented an AI-powered call analytics solution that significantly improved customer service and drove a 30% increase in revenue. Provided valuable insights into conversational intelligence, real-time alerts for customer needs, and streamlined call management. -
Director Product ManagementSolera, Inc. Sep 2014 - Feb 2022Greater Minneapolis-St. Paul Area• Managed the ecommerce platform for 10.5M active used automotive parts resulting in $145M annual revenue• Developed a new software to track the logistics and status of used auto parts moving through the fulfillment process. (1M parts managed annually).• Developed data conversion tool to migrate competitors to our system achieving over 80% of data converted. 12-15 customers converted annually.• Created app helping customers add millions of images to their inventoried parts, resulting in increased customer sales by 20% annually• Managed product roadmap for an annual $2M budget -
Program ManagerTarget Jun 2012 - Sep 2014Minneapolis, Minnesota• Implemented the first in-store digital iPad application for Target in the Baby area initially resulting in an 8% increase in-store sales and a 6% increase in Target.com baby product sales.• Defined a multi-year enterprise single sign-on strategy for Target.com and other mobile applications. Eliminating the need to have over 10+ separate login id’s resulting in an improved online guest experience. -
Sr. Project Manager / Program ManagerUnitedhealthcare 2008 - 2011Minnetonka Minnesota• Developed and implemented a new web platform allowing Medicare agent base to double to 30,000+ agents.• Created a successful release structure process and implemented 14+ web-based releases while incorporating 1,000+ enhancements to the Medicare system.• Developed and implemented the strategic plan, business case, cost/benefit analysis and financial tracking and metrics process to manage a $5M project budget. -
Project ManagerAmeriprise Financial 2004 - 2008Minneaplis, Minnesota• Led a cross-organization rebranding program to create a new Ameriprise data center, separating from American Express. Rebranding crossed 40 departments with 150-200 people on the project. • Redesigned the Client Relationship Management (CRM) multiple systems into a single system managing 40,000 calls annually. -
Web Channel ManagerAmerican Express 2000 - 2004• Diverted customers from contacting customer service representatives to a self-service web channel resulting in an annual cost savings of $1M+. • Added transactional web capabilities for 200,000 people increasing the customer web usage by 25,000+ or 25% in two years. -
Implementation ManagerAmerican Express 1998 - 2000• Assisted in the creation of a national team of 250 financial advisors by managing the train-the-trainer implementation of financial planning software for 8,000+ advisors resulting in completion of the rollout in 24 weeks and $40M in fees in the first year.• Provided financial data tool and educated clients on portfolio mix in order to make better financial decisions.
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Financial AnalystAmerican Express 1996 - 1998• Worked directly with executive leadership to produce financial reports consisting of a monthly financial plan and sales forecast for the private client group.
Andrew Christensen Skills
Andrew Christensen Education Details
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Business -
Information Management -
Accounting
Frequently Asked Questions about Andrew Christensen
What company does Andrew Christensen work for?
Andrew Christensen works for Bushive
What is Andrew Christensen's role at the current company?
Andrew Christensen's current role is Senior Product Owner.
What is Andrew Christensen's email address?
Andrew Christensen's email address is an****@****inc.com
What is Andrew Christensen's direct phone number?
Andrew Christensen's direct phone number is +161270*****
What schools did Andrew Christensen attend?
Andrew Christensen attended California State University, Fresno, Brigham Young University, California State University-Fresno.
What skills is Andrew Christensen known for?
Andrew Christensen has skills like Program Management, Business Analysis, Process Improvement, Change Management, Vendor Management, Crm, Analytics, Sdlc, Integrity, Business Intelligence, Six Sigma, Agile Methodologies.
Who are Andrew Christensen's colleagues?
Andrew Christensen's colleagues are Samensky Altidor, Kevin Maroney, Tarries Greenup, Jon Balyeat, Sashani Slater, Christopher Warwell, Aeryk Paris.
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Andrew Christensen
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Andrew Christensen 🌐
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Andrew Christensen
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