Andrew Johnson Email & Phone Number

With a Diploma of Project Management from Swinburne University of Technology, I have been delivering IT projects and services to various clients as a Client Services Manager at IT Strategic for 1.5 years. Before that, I worked as a Field Service Technician at First Focus IT for 5 years, gaining hands-on experience in hardware, software, and network troubleshooting.My core competencies include communication, problem-solving, collaboration, and customer satisfaction. I have developed strong vendor relations skills, managing multiple contracts and suppliers, and ensuring quality and timely delivery of IT solutions. I have also contributed to increasing the user retention rate by 25% and reducing the service costs by 15% for one of our largest clients. I am passionate about providing high-quality IT solutions that meet the needs and expectations of my clients, and I enjoy working with a talented and supportive team of IT professionals. My goal is to continuously improve my knowledge and skills in the IT domain, and to contribute to the success and growth of IT Strategic.

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  Swinburne University Of Technology

  Project Management