Andrew Lukach Email & Phone Number

Lviv, Ukraine

- Led all testing activities for 3 web projects, resulting is on-time delivery and improved project planning- Increased overall product quality and customer satisfaction through valuable contributions to the successful planning, design, and execution of software testing activities- Improved product release time by 10% by collaborating with development team to streamline defect resolution process and implemented dashboard metrics for defect tracking, leading to a 10% reduction in… Show more - Led all testing activities for 3 web projects, resulting is on-time delivery and improved project planning- Increased overall product quality and customer satisfaction through valuable contributions to the successful planning, design, and execution of software testing activities- Improved product release time by 10% by collaborating with development team to streamline defect resolution process and implemented dashboard metrics for defect tracking, leading to a 10% reduction in unresolved defects and ensuring higher product reliability.- Contributed to the development of best practices for effective communication with the development team, improving collaboration and reducing errors Show less

Lviv, Ukraine

- Contributed to the enhancement of software product performance and reliability through active participation in manual testing, identifying and logging defects for improved user experience.- Authored thorough testing documentation, including checklists and test cases and scenario instructions for clients, facilitating efficient task analysis and seamless collaboration with the QA team

Lviv, Ukraine

ex iStudio.ua- Developed and maintained strong customer relationships, ensuring high levels of satisfaction and retention.- Implemented strategies to acquire new clients while retaining existing ones, resulting in increased sales and revenue.- Led store team building activities, fostering a positive work environment and improving team cohesion.- Generated sales reports and analyzed data to identify trends, opportunities, and areas for improvement.- Enhanced existing… Show more ex iStudio.ua- Developed and maintained strong customer relationships, ensuring high levels of satisfaction and retention.- Implemented strategies to acquire new clients while retaining existing ones, resulting in increased sales and revenue.- Led store team building activities, fostering a positive work environment and improving team cohesion.- Generated sales reports and analyzed data to identify trends, opportunities, and areas for improvement.- Enhanced existing quality standards by implementing effective quality control measures and procedures.- Developed comprehensive sales plans and effectively monitored and adjusted them to meet targets- Managed the hiring process, including interviewing and onboarding new team members, ensuring a smooth transition and integration into the team.Achievements:- Successfully increased sales by 50% through the implementation of targeted sales plans and initiatives.- Introduced 2 new service products, contributing to revenue growth and market expansion. Show less

Bachelor'S Degree, Computer Science

Master'S Degree, Information Systems And Technologies