Service Controller
CurrentI manage a large team of engineers. My responsibilities include training programs, process mapping, bridging the gap between field engineers and senior leaders to enable a smooth transfer of ideas and processes. An important part of this is tracking progress and abilities through data analysis and being able to present this information and any improvements that can be gained to both upper management and the team that the information has been gathered from. I work hard to ensure my team are able to complete their tasks and excel at their targets day to day.