Andrew McClurg is a dedicated Residential Mortgage Loan Originator known for his unwavering commitment to exceptional customer service and a process-driven approach. With a deep passion for building genuine relationships and a focus on fostering growth, Andrew strives to ensure that every client receives an exceptional experience.Born and raised in Gahanna, Ohio, Andrew possesses an intimate knowledge of the local market dynamics, allowing him to provide valuable insights and guidance to his clients. Drawing from his experience as the captain of a state championship high school soccer team, Andrew understands the value of teamwork and leadership. These qualities translate seamlessly into his professional life, where he collaborates effectively with referral partners, working together to mutually grow their businesses.With a customer-centric mindset, Andrew employs a systematic approach to ensure that each client's unique needs and goals are met with the utmost care and attention. His expertise in the mortgage industry, combined with his dedication to staying updated on market trends, enables him to provide comprehensive and tailored solutions for individuals and families seeking financing options for their dream homes.Andrew McClurg's professional ethos is deeply rooted in integrity, transparency, and open communication. By providing personalized guidance throughout the loan origination process, he ensures that his clients feel empowered and confident in their financial decisions. Andrew's commitment to excellence, coupled with his genuine care for his clients' success, has earned him a reputation as a trusted advisor in the residential mortgage industry.In his free time, Andrew enjoys staying active, playing soccer, and exploring the vibrant community he calls home.

I help my clients with their home financing needs. Whether you are purchasing your first home, upgrading to your dream home, buying an investment property, or even need to access your equity, I can help.

Helping people acquire homes and build wealth.

- Responsible for identifying, reporting, and escalating trends to Leadership, Brand Partners and Technical Workgroups which requires quick decision making in high pressure situations along with strong written and oral communication skills. - Analyze current trends in the business and communicate to leadership the changes necessary to prepare for upcoming events such as software release, updates, reboot activity causing disruption, in-store events and any other potential call drivers. - Lead and participate in multiple projects which improve day to day functions of STS associates. Partner with leadership to elicit the desired outcome for projects to ensure satisfaction upon product delivery. - Monitor a team of 8 -15 associates and hold monthly meetings to review performance. Maintain detailed documentation of meetings and communicated the feedback to Leadership while continuing to develop associates.

- Organized and facilitated training for new STS associates. Evaluated new associates daily to ensure knowledge was being retained and key checkpoints being met. - Responsible for developing and maintaining a robust knowledge base which required partnering with Technical Workgroups to ensure troubleshooting information was updated, accurate, and easy to follow.- Participated in project development and software testing to gather information on new technology being released to stores. Communicated to STS team to in preparation for upcoming changes.

- Managed inbound calls from store associates to resolve any technical issues related to Network, Telephony, Wireless, POS Software and Hardware, Workforce Management, and any Store procedural questions.- Maintained high level of customer service satisfaction and met all desired metric goals. - Partnered with colleagues to identify trends and escalated issues to leadership.

- Hire and train employees to perform inventories in large grocery chains and other stores. - Communicate with store managers to ensure all goals have been met. - Instruct team members to specific locations to maintain store inventory efficiency. - Analyze floor layout to optimize efficiency for improved completion rate.

- Provided computer support for school faculty during school hours.- Ensured anti-virus capability for all desktops, laptops, and tablets. - Imaged and Deployed new and refurbished desktops and laptops.