Andrew Needle Email & Phone Number

London, England, United Kingdom

London, United Kingdom

Redhill, United Kingdom

Dorking, Surrey

Dorking, Surrey, United Kingdom

Completion of monthly risk assessments covering all aspects of the business and compiling action plans for any needed remedial action.Overall control for Health and Safety at a store level.Responsible for managing the payroll for the entire store.Conduct performance reviews with members of the team.Liaising with local recruitment agencies to ensure that any vacancies are advertised in the proper manner and in such a way that the positions are filled… Show more Completion of monthly risk assessments covering all aspects of the business and compiling action plans for any needed remedial action.Overall control for Health and Safety at a store level.Responsible for managing the payroll for the entire store.Conduct performance reviews with members of the team.Liaising with local recruitment agencies to ensure that any vacancies are advertised in the proper manner and in such a way that the positions are filled swiftly.Training and development of all new starters, to ensure that they are legally allowed to commence work and that they have all the skills and knowledge needed to succeed. Continually keep the training up to date and assist the team in adapting to any changes.Working with an outstanding management team to ensure that the customer and their journey are continually at the heart of the business.Evaluate the monthly resource plans and budget accordingly so that the store does not overspend.Manage the day to day requests of every member of staff with regards to personal requests, working patterns, and holidays.Working to ensure that the store is trading legally, that the prices and promotions are advertised correctly.Manage multiple projects and reassign tasks where needed.Verify that the finances of the store are correct.Customer management, involving dispute resolution and mitigation and providing complete satisfaction.Ensuring that every member of the team is working together to achieve the company's goals and surpass all targets.Evaluate results on a weekly basis, and suggest changes that could be implemented to improve these results. Through this continued evaluation, the store has achieved results that are, in some cases, nearly double the target.Suggested a change to the company wide staff planner software that streamlined the termination of leavers and helped reduce the risk of overpayments. Show less

Promoted to this role after two years part time service and allowed to control the department on this basis, throughout my degree studies.Resolved any queries and complaints that had arisen throughout the week, escalating where necessary, to ensure a positive outcome for the customer.Required to adapt quickly to any changes in the procedures or regulations and support the management team in downlining these changes.

Bachelor Of Law With Honours

A Levels, History, Economics And Business, English Literature, General Studies

Gr1