Andrew is an accomplished leader including in the role of COO, who has spent the last decade creating analytics that enhance customer experience in the Entertainment, Customer Service, and Technology sectors. Andrew is known for being a visionary manager with a passion for fostering a culture of innovation and diversity through the creation, mentorship, and growth of high-performing teams. Using data-driven methodologies such as A/B testing and KPI development, he strives to create world class organizations defined by operational excellence and meaningful change.Highlights:- Engineered strategic operating plans, achieving profitability within 12 months of company inception.- Led cross-functional teams, surpassing expectations and delivering projects ahead of schedule, resulting in enhanced customer satisfaction.- Implemented go-to-market strategies, reaching a global audience and driving brand awareness within budgetary constraints.- Championed the protection of valuable intellectual property through strategic oversight of trademark and IP filings.- Developed and executed analytics visions, creating robust KPIs that drove performance and saved millions of dollars annually.- Mentored and guided employees, fostering their professional development and enabling career advancement within the organization.- Streamlined development workflows, optimizing the success of multi-month database migrations and enhancing operational efficiency.- Provided strategic insights through governance of a vast portfolio of Tableau reports, driving informed decision-making.- Actively contributed to the Culture Task Force, championing diversity and driving company policies.Passionate about fostering a culture of innovation, diversity, and excellence, I thrive on tackling intricate business challenges and driving meaningful change. With a strong dedication to operational success and a proven ability to deliver tangible results, I am poised to make a significant impact in a new professional opportunity. Let's connect and explore how we can collaborate for mutual success.