Director Of Operations
CurrentStrategic & financial responsibility; planning, execution & delivery of operations directive for the business.Accountable for the sales revenue & fiscal targets for the business which map directly into the overall vision & direction of the company’s growth patterns.Generate new business opportunities, hot & cold leads, organic growth & opportunities. Driven by targets & KPIs.Overseeing, empowering & coaching the development of outlet & area managers, ensuring that they are strategically place & equipped to meet the needs & expectations of the client.Responsible for the overall performance of his team, flagging & ownership of any disputes, challenges & performances matters.Deliver impeccable client satisfaction, to aid retention & growth patterns, on time, on budget & on spec.The scope & provision of outstanding corporate hospitality in & including small, medium & executive events.Arranging & organising seasonal, bespoke, suitable menus & catering events for client hospitality & operative parties. An integral part of the management team providing details & updates on forthcoming events & projectsClient liaison accountable for future leads; meeting with potential & future clients with the capacity to prospective revenue.Mapping & planning, outlining with a view to deliver a project bespoke to the client.Compiling end of month accounts using VT software & liaising with accountants to resolve any queries.Assisting in the designing & setup of newly constructed kitchens & work areas.Sending & monitoring invoicing & payments & completing end of week cash accounts & banking.Responsible for the retention & growth & development of his team.Supplier & logistic negotiations, contract liaison & supplier management.Increasing staff productivity by motivating & encouraging. Overseeing Food Safety & Health & Safety across all outlets.Identify snagging & aftercare