Andrew Punch Email & Phone Number

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

Raleigh-Durham, North Carolina Area

Served in a multiple leadership role as Deputy Project Manager, Test Manager and Technical Lead for the North Carolina TransCore team specific to the NCTA Monroe Expressway Roadside Toll Collection System (RTCS) project.-- Interfaced with the client, contractors and consultants with regards to schedule, logistics or technical questions.-- Chaired weekly status and development meetings including design and test documentation review discussions.-- Facilitated all applicable project test validation phases including Factory Acceptance Test (FAT), Onsite Installation Test (OIT), Installation and Commissioning (IAC), and Operational Acceptance Test (OAT).-- Developed and executed comprehensive test plans including test script documentation efforts for all formal project test phases but also informal efforts for specific issue solutions as well as software build release efforts.-- Generated, reviewed and edited technical documents and requirements for project and test plan alignment, feasibility and traceability.-- Coordinated with internal and external teams for project plans, schedules and implementation.-- Tracked all system and deployment changes from a software and hardware perspective specific to formal build updates, configuration and device tuning adjustments.-- Trained and supported NCTA staff from a system knowledge and audit perspective.

Arden Nc, (Arden Design Center - Formaly Trident Micro Systems)

Maintained position / responsiblities as project manager and lead test engineer for the PCR Connect Plus Infrastructure team after Trident Micro Systems was acquired by Motorola Solutions Inc. All prior responsiblies remained with the addition of the following:-- Primary point of contact for all Arden Design Center (ADC) project(s) and related efforts including risk management, goverance and reporting.-- Chaired development meetings, design documentation reviews and implementation discussions.-- Led quality review meetings to evaluate current project quality status in relation to release schedule.-- Prepared and processed all infrastructure project customer release documentation.-- Participated in maintaining ISO 9000 procedures applicable to development, design and test processes

Arden, Nc

Promoted in July 2013 from Test Team Project Manager to a dual role that added Connect Plus team duties. In addition to my prior duties the primary responsiblities included all system infrastructure new development for the Connect Plus Program / Project. Responsiblities included:-- Generated and maintained comprehensive schedules from initial proof of concept through formal customer release for all new software and hardware infrastrucure projects.-- Extensive knowledge of software development program / project management including feature implementation, system alignments, feasibility and proof of concept demonstration planning.-- Interfaced with other internal teams for development, test and other interdepartmental dependencies.-- Collaborated with engineering to ensure complete and accurate work breakdown structures for use with project schedule timelines.-- Interfaced with external 3rd party development teams to align feature or general functionality within committed project schedules.-- Interfaced with external language translation teams for all application GUI project related changes.-- Facilitated and participated in development design meetings, design documentation reviews and implementation discussions.-- Participated in project and location resource yearly costings and budget generation.-- Prepared and processed project customer release documentation.-- Conducted quality assessments given test activity executions for defect incoming rates, severity and customer impact.-- Introduced continual improvement initiatives for the test team in order to streamline test process, procedure and increase efficiency.

Arden, Nc

Promoted in April 2013 from Lead Test Engineer to a dual role that added Test Team Project Manager duties. Primary responsiblites included the generation and implementation of a formal test project schedules to be used upstream by program managment with a direct report to the Vice President / Chief Operations Officer for all project related efforts, metrics and resources for both New Products Group and Connect Plus teams.Additional responsiblities included:-- Reviewed all customer release documentation for accuracy.-- Generated all internal test related project release documentation for final sign off.-- Trained new hire employees in test techniques, procedures and overall system knowledge.

Arden, Nc

Promoted to the lead position to stream line test and quality validation processes, procedures and resource allocations. Primarily responsible for all test related activities within the lab environment for both New Products Group and Connect Plus teams. Generated and implemented a metrics tracking system for all test project efforts, streamlined test phase executions, and generated test fundamental procedures for resouce efficiency and reduce logistcs and staff overhead. Implemented test / quality standards as part of the Trident ISO9000 certification.Additional responsiblities included:-- Conducted customer scenario based testing from a system end to end perspective or from a GUI configuration and general usage perspective.-- Participated in all project and upper management meetings to provide effort estimates, technical feedback, current project status and resource / project budget usage. -- Maintained the test schedules for multiple project groups within Trident.-- Generated weekly test task lists to be completed based on current project status and priority.-- Generated and tracked project test status and metrics for daily, weekly, and monthly project meetings.-- Provided timely updates to the program and project managers as to timely test deliveries and schedule effects. -- Facilitated test efforts and plans between Trident and other companies or development partners.-- Participated in developer design meetings, design documentation reviews and design implementation discussions.-- Generated and maintained all test related documentation for each project or project group.-- Participated in weekly quality meetings with regards to defect count and current status.-- Conducted weekly test department meetings to discuss current test project status, issues, and staffing.-- Introduced test improvements for test script generation, data and measurement capture, and results presentation.

Arden, Nc

Primary test engineer for the New Products Group. Responsiblities included validation of all technical and marketing requirements as well as customer usage scenarios from a product and system level perspective. Test efforts varied with each project which were a combination of hardware and software validation efforts.Additional responsibilities included providing feedback to engineering with regards to defects found, incoming rate, level of severity and overall product implementation as viewed from a customer usage perspective.

Cullowhee, Nc

-- Assisted undergraduate students with the theory and concepts of circuit analysis.-- Conducted study sessions for undergraduates to enhance their knowledge of circuit analysis concepts.-- Assisted undergraduate engineering technology students in classroom laboratories. -- Conducted office hours for undergraduate students who had specific learning needs.

Sylva, Nc

-- Received merchandise and organized the warehouse according to new incoming merchandise.-- Assisted customers with questions and concerns.

Hickory/Lenoir, North Carolina Area

-- Trained all 3rd shift associates on forklift policies and procedures as well as trained them for proper forklift use.-- Delegated store reset instructions to the appropriate store associates and validated that all resets were completed.-- Verified that all new incoming merchandise was properly organized and placed in proper locations.

Hickory/Lenoir, North Carolina Area

-- Organized manager and supervisor weekly meetings.-- Set employee schedules for each store department.-- Assisted in hiring store staff.-- Managed store payroll, personnel files and all store money including the store safe.-- Trained new hire associates for new opening stores on company policy and procedures.-- Managed and trained new hire associates on merchandising techniques. -- Trained sales floor associates on proper sales techniques.-- Organized sales floor staff for peak times of customer service needs.-- Managed the merchandising of all sales floor media.-- Trained store associates including new company supervisors.

Master'S Degree, Masters In Science And Technology, 3.66

Activities and Societies: Thesis: Object Recognition in Lake and Estuary Environments.

Bachelor'S Degree, Electrical And Computer Engineering (Ecet), 3.76

Activities and Societies: Dean's List, Honors College, IEEE