Andrew Quick Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

Harris County, Texas, United States

Houston, Texas Area

Houston, Texas Area

Responsible for maintaining PCI DSS Level 1 Compliance for Revention’s Online ordering platform processing $1B in ecommerceCoordinated 3rd Party QSA onsite visits and auditsResponsible for quarterly reviews of all PCI requirementsCollected all evidence and documentation to meet all PCI requirementsOversaw vendor compliance to PCI for COLO and MSP

Houston, Texas Area

Defined target market and overarching customer acquisition strategyRe-designed existing product pricing to align with MRR business strategyMarketspace research to define pricing elasticityProduct packaging re-design to improve product competitive advantageLaunched New POS ProductGuided development Roadmap for all productsDefined customer requirements for custom development projectsConducted system integration testing for new feature releasesDeveloped change release management processConducted weekly and quarterly internal training for new featuresDefined partnership channels and integration specifications for 3rd party Restaurant POS reporting vendors

Houston, Texas Area

Advised on development road-map for all SaaS products.Documented technical and functional requirements for custom projects.Conducted weekly and quarterly internal training for new features.Supported ad-hoc escalation and customer retention for SaaS Products.Conducted system integration testing for new product modules.

Houston, Texas Area

Launched new loyalty product, Honeycomb.Facilitated sales of over 300 subscriptions Honeycomb in 2 years.Guided development of web and mobile reporting service.Created product guide and configuration manuals.

Houston, Texas Area

B2B software administration and training.B2B network administration and configuration.B2B system configuration.Resolved 20+ training and troubleshooting requests per day.Promoted to new hire trainer within 1 month of hire date.

1001 Noble Energy Way, Houston Tx 77070

Acquired admin super-user skills and knowledge of Oracle EBS & User Productivity KitResolved account discrepancies for Oracle transactionsResolved budget critical payment holds between invoice matching, purchase order revisions, and inventory receiptsDeveloped, edited, and promoted documentation for end-user self-helpCreated metrics and service level agreements for self-help documentation managementDeveloped training curriculum for Oracle end-user instructionProvided 100+ end-users with Oracle EBS and general PC supportInstructed 3-10 new Oracle end-users per monthConducted and designed scenarios for User Acceptance TestingResolved 11+ support requests per week within 24 hrs

13345 Fm 1960 Road West Houston, Tx 77065

Greet and welcome guestsUpselling productsCustomer satisfactionEnsure repeat businessAssist with food and facility preparationAid new-hire training

University Of New Mexico, Albuquerque, Nm

Maintained standards of typographical and visual designDeveloped skills in advanced copyediting, design, and Adobe InDesign CS3Edited content to fit AP styleResearched typographical options for special articles

Albuquerque, New Mexico Area

Designed and managed student handbook, “Fun in the 505 Vol. II” using InDesign CS6Managed, updated, designed, coded, and edited all web contentIntegrated current programs into websiteNetworked with students and marketed Designated Lobos ProgramRevised mission statement and edited print media to reflect organization’s focus on harm reductionCreated department’s slides and presented material for funding review

Albuquerque, New Mexico Area

Edited, composed, and researched grantsTranslated financial contract explanations to clients in SpanishDesigned PowerPoint presentations for Family Services CoordinatorDesigned postcards for mass mailings advertising 25th Anniversary PicnicComposed and delivered letters soliciting donations from community members, organizations, and businessesConducted all communication (cold calls, follow ups, donation solicitations, and organization emails) for event planning

Taos, Nm

Wrote/ edited press releasesOrganized filing systems for photograph records and item inventoryCreated slide presentations for the main office and the Turquoise Ball fundraiserAssisted with a silent auction for the Turquoise Ball fundraiser (Raised over $100,000)

Albuquerque, New Mexico Area

Created and designed advertisement flyersLearned advanced copyediting and design skillsAcquired publishing skills with Adobe InDesign CS4Judged 427 literature and fine art submissions in four weeksDevoted over eight hours a week to fundraising, study, and publication activities

Albuquerque, New Mexico Area

Obtained DOE “L” ClearanceDesigned marketing strategies with Ph.D. Aerospace Engineers Conducted internal SWOT analysisCreated and designed PowerPoint presentations for project proposalsOrganized Division Recruiting Event to address staffing needs of five departmentsResearched and composed reports on space vehicles for prospective funders

Bachelor'S Degree, English - Professional Writing, Magna Cum Laude, Cum Laude

Activities and Societies: Society for Creative Anachronism, Trefiol award for service from a new member Scribendi magazine, Editor.

Diploma

Class rank: 15/203