Andrew Scoates Email & Phone Number

Ohio, United States

Kansas City, Kansas, United States

Bartlesville, Oklahoma, United States

PAMA Americas HUB Quality Manager 01/2020 - presentOversee all aspects of quality for HUB covering all factories and sales operations in North and South America. Conduct weekly Voice Of The Customer meetings to understand levels of satisfaction, and ensure that issues are resolved at the factory level via CCRP (Customer Care Resolution Process). Support factory root cause analysis, resolution and customer feedback. • Promote the customer care resolution tool, and support factories/sales units with a view to improving response time, quality of response and eliminate quality issues.• Act on trends in order to eliminate repetitive failures to customers.• Support T5QI for root cause and resolution.

Lewisburg, West Virginia, United States

Responsible for all aspects of factory operations, including order entry, manufacturing, supply chain, operational excellence, quality, maintenance and applications engineering.• Improved collaboration between departments by facilitating consistent communications, celebrating successes and encouraging feedback.• Reduced lead times by 18%, improved First Pass Yield and reduced net inventory by 32% ($2.4m).• Improved on-time delivery for Continuous Water Analyzers, from 62% in June 2018 to 99.8% in December 2018.• Supported Value Chain Manager in transferring all products to Bartlesville, OK and Quebec, Canada while maintaining OTD, FPY and employee engagement.

San Jose, California, United States

Temporary assignment to stabilize factory operations and recover customer On Time Delivery, while supporting the transfer of 85% of products to Quebec, Canada as part of the Value Chain move.

Baton Rouge, Louisiana, United States

Responsible for all aspects of the supply chain, including purchasing, inventory management, shipping and receiving.• Reduced inventory by 48% in line with revenue.• Improved supplier OTD by 20%.• Increased material availability for kit OTD to 95%.• Strengthened SCM processes and KPI’s to improve customer OTD from 67% to 95% +.• Reduced PO placement time from 3 days to same day.

Lewisburg, West Virginia, United States

Responsible for the complete supply chain, including purchasing, inventory, material handling, shipping and receiving. Managed all front-end business processes, including all factory quotations and proposals, order entry, order engineering and aftermarket spares for both PAS and PAI. • Reduced raw materials by 50% to 11% of revenue, while increasing customer OTD to 97% and reducing TTPT to <70 days from 164.• Designed and installed a new warehouse system to replace fixed location with multi-item multi-location and FIFO, thereby improving inventory accuracy and material handling from 83% to 98%.• Increased supplier OTD to 97% from <80%.• Reduced direct material supplier base by 40%.• Constantly exceeded material cost reduction targets, helping site to reach 24% EBIT.• Moved approximately 35% (700 line items) of spend to emerging markets with an improvement in quality and a reduction in inventory holding, returning savings of >10% PPV.

Ocala, Florida, United States

Implemented new sources of supply for bronze castings via extensive worldwide travel and supplier audits, to ensure correct cost and quality. Increased overall supplier quality % and reduced both inventory levels and supplier lead times for improved factory performance.

Lewisburg, West Virginia, United States

Managed all aspects of the Supply Chain, including inventory, logistics, cost reduction, supplier quality and spare part order entry and customer support. I consistently managed YOY cost reductions and Inventory reduction, which allowed the factory to improve EBIT, reduce lead times and improve the customer experience/satisfaction.