Andrew Sinclair Email & Phone Number

New York, Ny, Us

Technology, Cybersecurity, and Media consulting.• Technology and cybersecurity consulting for an IoT aquatics safety system startup. Leading development of vulnerability management program. Providing product management, integration engineering, wired/wireless network development and integration, internal automation, and end-user training and support.• Security policy development and implementation for a boutique consultancy.• Production assistance for the Unapologetic Security Podcast.

Westport, Connecticut, Us

• Desktop, mobile, network, and application support.• Responsible for development of secure, Zoom-based, VIP-quality collaboration and event support service for hybrid work environment for end users ranging from developers to senior executives and client advisors traveling globally in a mixed Windows/Mac environment.

Westport, Connecticut, Us

Expanded responsibilities to create deep integration of production team in security department with multi-tier end-user support, DevOps, and change management leadership.• Recognized by management with special award for migration of on-prem infrastructure to SaaS library, cloud storage, and integrated collaboration applications while implementing financial industry-leading security controls. ○ Reimplemented vendor cloud workflows in alternate cloud provider for improved security integration. ○ Migrated access control integration with SaaS streaming provider between IdPs on emergency timeline in response to security alert.• Developed and deployed data access, management, and retention policies and tools for SaaS streaming provider, supporting ~2000 users. ○ Developed data governance policies with senior GRC leadership. ○ Designed and implemented technical roll-out plan, including infrastructure changes, end-user workflow updates, and usage and security monitoring/alerting in Splunk. ○ Worked with SOC to investigate alerting. In one instance, discovered access control weakness in SaaS application. Led remediation work with vendor. ○ Designed and built analytics and reporting, monitoring both GRC and business goals. ○ Developed, produced, and led super-user and end-user training.• Built IR and support desk supporting ~2000 users, including C-suite teams, for SaaS recording, video management, and streaming service. Support desk also provided security monitoring and incident response for SaaS services. ○ Trained and matrix-managed team of up to 4 Tier-1/SOC analysts. ○ Built automated Jira workflows, reducing Tier-1 workload by >25%. ○ Provided Tier-2 & -3 support escalation and vendor engineering point of contact.• Trusted SME for domain-specific portions of security investigations.

Westport, Connecticut, Us

End-user support and DevOps for a specialized team of media producers. Designed and implemented secure content production and distribution workflows.• Provided project management and operational support for system renovations and pilot/experimental projects within and beyond team.• Implemented SAN storage environment and media asset management system, reducing project setup time by 50% and automating post-project archive workflows. Designed asset library data structure and provided MySQL management.• Deployed and supported production management and ticketing system, including MS SQL management, Exchange integration, and application server administration.• Designed, built, and managed metrics dashboards in Tableau and reporting in Splunk for production team personnel management, financial planning, customer engagement analytics, and security monitoring.• Produced new hire and annual Compliance training. Built reporting on engagement and testing outcomes for continuous improvement.• Developed and deployed pilot AR training system in collaboration with senior management and cultural training team. Led project management, procurement, and hardware and software development and integration. Designed training for end-users and system operators, increasing usage 3x.• Discovered encryption-based security weakness in audio recording hardware. Provided recommendations that led to a new, more secure architecture. Built application in C# for passcode-less decryption.

Westport, Connecticut, Us

• Responsible for supporting core principle of “Radical Transparency” via content production and Tier 1 A/V support.• Planned and engineered employee and project grading systems for team.• Managed audio/video streaming servers and backend, multi-tier library system.• Developed processes for data retrieval, legal compliance, and maintenance that reduced personnel required by ~80%.

Independent lighting designer and intelligent lighting programmer for theatre, dance, concerts, event spaces, and video productions.

Irving, Tx, Us

Led implementation of pilot video production program, including filming, editing, and concept development. Designed and implemented HD video production workflow with special emphasis on functionality in extreme environments. Planned future infrastructure improvements. Worked independently in remote backcountry locations, supervising filming, audio recording, photography, and logistics.

Ba, Visual And Dramatic Arts

Drama