Information Technology Support Specialist
New Braunfels Utilities
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Andrew Danner Email & Phone Number
Information Technology Support Specialist
at
New Braunfels Utilities
1 work email found
@hcl.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Current company
Role
Information Technology Support Specialist
Location
Converse, Texas, United States
Who is Andrew Danner? Overview
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Quick answer
Andrew Danner is listed as Information Technology Support Specialist at New Braunfels Utilities, based in Converse, Texas, United States. AeroLeads shows a work email signal at hcl.com and a matched LinkedIn profile for Andrew Danner.
Andrew Danner previously worked as Desktop Support Technician at Apex Systems and Cybersecurity Research Intern at Castra Technologies. Andrew Danner holds Associate'S Of Applied Science, Cyber Defense, 3.78 Gpa from Northeast Lakeview College.
Company email context
Email format at New Braunfels Utilities
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{first}.{last}@hcl.com
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Profile bio
About Andrew Danner
Proactive Cybersecurity Analyst ready to stand between businesses and threat actors.Lifelong student of developments in threat detection and mitigation. Adept at assisting withevery stage of cybersecurity management, from preventive measures to disaster mitigationand recovery.
Current workplace
Andrew Danner's current company
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8 roles
Andrew Danner work experience
A career timeline built from the work history available for this profile.
Desktop Support Technician
Current· Accurately triaging/assigning/escalating tickets per current processes and standards· Quickly identify and escalate high-priority issues· Accurately logging, ticketing, and tracking/owning all incidents.
Jul 2023 - Present
Cybersecurity Research Intern
Current
Castra Technologies
• Created cybersecurity best practices to educate staff against knownthreats and potential vectors of attack.• Designed company-wide policies to bring operations in line with paymentcard industry (PCI) standards.• Recommended IT security improvements to achieve system confidentiality,integrity and availability.
Jun 2022 - Present
Neighbor Solutions Specialist
• Coached and assisted customers with device troubleshooting• Maintained a high satisfaction rating with customer resolutions• Identified and resolved billing issues
Oct 2022 - Jul 2023
Help Desk Analyst
• Coached and trained USAA users on functions, features and basictroubleshooting of software such as Office 365 and Windows/Linuxoperating systems.• Used ticketing systems to create support documentation detailing userissues, trouble-shooting methodologies, and remediation actions.• Performed tests of functionality, security and performance of differentworkstations and devices.
Jun 2022 - Oct 2022
Technician Apprentice
• Performed diagnostic and troubleshooting procedures to find and identifyroot causes of mechanical issues.• Maintained functionality and reliability of engines, machines and systemsthrough regular diagnostic checks.• Tested newly installed equipment to determine proper functionality andcompliance with regulations.
Oct 2019 - Aug 2020
Stryker Systems Maintainer
• Coordinated installation of systems, machinery and components.• Managed all aspects of administrative and personnel needs of groundsupply operations.• Worked within applicable standards, policies and regulatory guidelines topromote safe working environment.
Nov 2015 - Oct 2019
19D Cavalry Scout
• Operated surveillance systems and reconnaissance equipment.• Reported on incidents, alerts and other concerns to supervisory personnel.• Followed standard operating procedures and led training for companypersonnel.
Nov 2012 - Nov 2015
1 education record
Andrew Danner education
FAQ
Frequently asked questions about Andrew Danner
Quick answers generated from the profile data available on this page.
What company does Andrew Danner work for?
Andrew Danner works for New Braunfels Utilities.
What is Andrew Danner's role at New Braunfels Utilities?
Andrew Danner is listed as Information Technology Support Specialist at New Braunfels Utilities.
What is Andrew Danner's email address?
AeroLeads has found 1 work email signal at @hcl.com for Andrew Danner at New Braunfels Utilities.
Where is Andrew Danner based?
Andrew Danner is based in Converse, Texas, United States while working with New Braunfels Utilities.
What companies has Andrew Danner worked for?
Andrew Danner has worked for New Braunfels Utilities, Apex Systems, Castra Technologies, Amazon, and Hcl Technologies.
How can I contact Andrew Danner?
You can use AeroLeads to view verified contact signals for Andrew Danner at New Braunfels Utilities, including work email, phone, and LinkedIn data when available.
What schools did Andrew Danner attend?
Andrew Danner holds Associate'S Of Applied Science, Cyber Defense, 3.78 Gpa from Northeast Lakeview College.
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