Andrew Danner Email and Phone Number
Andrew Danner work email
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Andrew Danner personal email
Proactive Cybersecurity Analyst ready to stand between businesses and threat actors.Lifelong student of developments in threat detection and mitigation. Adept at assisting withevery stage of cybersecurity management, from preventive measures to disaster mitigationand recovery.
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Information Technology Support SpecialistNew Braunfels UtilitiesConverse, Tx, Us
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Desktop Support TechnicianApex Systems Jul 2023 - PresentSan Antonio, Texas, United States· Accurately triaging/assigning/escalating tickets per current processes and standards· Quickly identify and escalate high-priority issues· Accurately logging, ticketing, and tracking/owning all incidents.
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Cybersecurity Research InternCastra Technologies Jun 2022 - PresentSan Antonio, Texas, United States• Created cybersecurity best practices to educate staff against knownthreats and potential vectors of attack.• Designed company-wide policies to bring operations in line with paymentcard industry (PCI) standards.• Recommended IT security improvements to achieve system confidentiality,integrity and availability.
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Neighbor Solutions SpecialistAmazon Oct 2022 - Jul 2023San Antonio, Texas, United States• Coached and assisted customers with device troubleshooting• Maintained a high satisfaction rating with customer resolutions• Identified and resolved billing issues -
Help Desk AnalystHcl Technologies Jun 2022 - Oct 2022San Antonio, Texas Metropolitan Area• Coached and trained USAA users on functions, features and basictroubleshooting of software such as Office 365 and Windows/Linuxoperating systems.• Used ticketing systems to create support documentation detailing userissues, trouble-shooting methodologies, and remediation actions.• Performed tests of functionality, security and performance of differentworkstations and devices. -
Technician ApprenticeRay Huffines Chevrolet Oct 2019 - Aug 2020Plano, Texas, United States• Performed diagnostic and troubleshooting procedures to find and identifyroot causes of mechanical issues.• Maintained functionality and reliability of engines, machines and systemsthrough regular diagnostic checks.• Tested newly installed equipment to determine proper functionality andcompliance with regulations. -
Stryker Systems MaintainerUs Army Nov 2015 - Oct 2019• Coordinated installation of systems, machinery and components.• Managed all aspects of administrative and personnel needs of groundsupply operations.• Worked within applicable standards, policies and regulatory guidelines topromote safe working environment. -
19D Cavalry ScoutUs Army Nov 2012 - Nov 2015Fort Riley, Kansas, United States• Operated surveillance systems and reconnaissance equipment.• Reported on incidents, alerts and other concerns to supervisory personnel.• Followed standard operating procedures and led training for companypersonnel.
Andrew Danner Education Details
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3.78 Gpa
Frequently Asked Questions about Andrew Danner
What company does Andrew Danner work for?
Andrew Danner works for New Braunfels Utilities
What is Andrew Danner's role at the current company?
Andrew Danner's current role is Information Technology Support Specialist.
What is Andrew Danner's email address?
Andrew Danner's email address is an****@****hcl.com
What schools did Andrew Danner attend?
Andrew Danner attended Northeast Lakeview College.
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Andrew Danner
Kingsland, Ga
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