Andrew Wampler Email & Phone Number

Gettysburg, Pennsylvania, United States

Gettysburg

Gettysburg

 Handled large managed services accounts Reviewed network environments and implemented best practices Assisted clients in proactively strategizing IT needs Coordinated and assisted with project implementations of servers, network equipment,and PCs Documented and diagrammed client networks Created Standard Operating Procedures for CTM processes

Gettysburg

 Performed repairs on personal/business computers both hardware and software Troubleshooted client networking issues Implemented and maintained Windows Server environments and Windows Domains Implemented and maintained networking equipment Interacted with clients on site and by phone on a daily basis

Columbia, Maryland

 Provided end user support when cutting over to live systems Programmed Micros Systems to meet client’s needs Implemented new Micros Systems and handled cutover to new systems