Centralized Services Engineer
CurrentI manage multiple backup solutions from Windows Server Backup, VEEAM, InfraScale SOS, Barracuda, Altero, and Datto's BCDR, Datto Cloud, and Datto SaaS. In addition, I am our internal expert on WebRoot AV, Malwarebytes EDR, DattoRMM, and SolarWinds N-Central. I develop automation solutions to reduce the workload of technicians and increase efficiency to allow us to scale without incurring additional resource costs. I manage all patching, updates, and ensure that clients are aligned with best practices from security towards implementation of all product stacks. Finally, I am responsible as an internal developer for programming custom apps to tie our seperate product stacks together via a mix of JSON, PowerShell, and other programming languages.