Outcome, customer and quality focused, personable, with a track record of leading and delivering global sourcing transformation programmes that optimise business processes and technical operations, improve / modernise business system(s) performance and deliver tangible business value and benefits. Known for progressive thinking, challenging the status quo, innovative approach to solutions, problem solving, management and transformational change. Lateral thinker with the ability to deliver timely, cost-effective, solutions furthering business goals and build profitable business and customer relationships.Specialties include: IT Transformation; Technology Sourcing Lifecycle from Strategy through to optimisation; Business System Modernisation and selection; Contract and Commercial negotiation; Business Process Outsourcing; ITSM(ITIL) and Strategy; IT Systems and Infrastructure design & planning; Project (PRINCE2) & Programme Management; Risk and Change Management; GRC (Governance, Risk Management & Compliance); CSV (Computer Systems Validation)
Listed skills include It Outsourcing, Transformational Sourcing, Itil, Program Management, and 34 others.