Andrew Beccarelli Email & Phone Number

San Diego, California, United States

• Responsible for planning, organizing, monitoring, and managing credit union core software conversions and other credit union information technology projects through completion.
• Ensures projects meet or exceed technical specifications, customer requirements, policies, budgets, and deadlines.
• Assembles, directs, coordinates, and assigns responsibilities to project team members.
• Supervises and manages assigned personnel.
• Ensures Senior Management is well informed of area activities and significant problems.
• Implements and manages project changes and interventions to achieve project outputs.

San Diego, California

• Managed simultaneous implementation projects for new and existing clients
• Lead and managed implementation/integration projects, including: website, e-mail, mobile, contact center and in-store recommendations, and various site modifications to scheduled completion for new and existing clients
• Clearly communicated with client business teams, from IT team up to Executive Management
• Partnered with client and Certona teams in solution design efforts for new and/or custom requirement requests
• Planned and executed project requirements, schedules, activities, test, etc., while keeping client and project on schedule
• Ensured execution of project activities by coordinating task assignments with clients, implementation engineers, quality assurance, and other teams as necessary

San Diego, CA

• Oversaw multiple implementation projects from initial planning, through deployment, to completion
• Implementation project creation, processing, and milestone tracking
• Conducted pre and post-deployment conference calls with clients to discuss project requirements and ensure successful outcome
• Coordinated and followed up with both clients and third party vendors to keep project on time and on budget
• Personally managed projects that accounted for close to 50% of the department's annual total
• Problem resolution surrounding installation services such as proper paperwork completion, outstanding issue resolution, and record reconciliation

10182 Telesis Court, Suite 100 San Diego, CA 92121

• Managed multiple SaaS implementation projects for new and returning clients
• Maintained high level of customer satisfaction and personal relations with diverse clientele
• Worked with clients to integrate their programs into Active software
• Completed implementation and launched by customer desired start date
• Coordinated and conducted group and individual software trainings with clients
• Facilitated new team member training and shadowing

Greater San Diego Area

• Managed and oversaw daily business activities ensuring a smooth-running efficient operation
• Managed a staff up to 25 lifeguards, swim instructors and a community wide swim lessons program
• Led the operation, maintenance, and environment of the entire aquatics facility
• Monitored and reported aquatic revenue, budget and staff payroll
• Interviewed, hired, scheduled, and coordinated employees, delegated assignments, monitored work-performances, and provided on-going training and staff development
• Handled client grievances and resolved discrepancies for optimum levels of customer satisfaction