Andrew Biddlecombe Email & Phone Number

United Kingdom

Highlands, Uk

Home Working - Greater Inverness Area

Home Worker - Inverness Area

As part of the extended Product Team, providing consultancy and advice covering all business assurance activities - including strategy and governance model support to both Sales (Bid team)/Legal interpretations & Contract Management Support covering Product development initiatives and all aspects of Legal(Data Privacy)/Regulatory(DPO function)/Corp Policy to our internal colleagues, also managing Customer expectations when dealing with large bespoke contracts and non-standard Information… Show more As part of the extended Product Team, providing consultancy and advice covering all business assurance activities - including strategy and governance model support to both Sales (Bid team)/Legal interpretations & Contract Management Support covering Product development initiatives and all aspects of Legal(Data Privacy)/Regulatory(DPO function)/Corp Policy to our internal colleagues, also managing Customer expectations when dealing with large bespoke contracts and non-standard Information Assurance requirements from various complex Customer environments. Direct end customer engagement and production of Risk Assessments and compliance responses to our customers working closely with our Legal Data Protection (internal Legal) team and DPO’s office to achieve appropriate sign-off on bespoke engagements. Show less

Inverness Area

Slough, United Kingdom

Andrew joined O2 as it was seeking to expand its business within the Public Sector, and seeking to provide Mobile Services for HMG use.Shortly after joining, following a procurement exercise by Crown Commercial Services, O2 were awarded a position to sell services under the new RM1498 PSN Services Framework, Including the all important Lot 6 Mobile category.Andrew lead a project to define and implement a PSN compliant Mobile Service, capable of being sold under the Crown Commercial… Show more Andrew joined O2 as it was seeking to expand its business within the Public Sector, and seeking to provide Mobile Services for HMG use.Shortly after joining, following a procurement exercise by Crown Commercial Services, O2 were awarded a position to sell services under the new RM1498 PSN Services Framework, Including the all important Lot 6 Mobile category.Andrew lead a project to define and implement a PSN compliant Mobile Service, capable of being sold under the Crown Commercial Services frameworks. In 2014, O2 were able to attain a certificate of CAS(T) compliance (ISO 27001) for their Mobile Voice and Data Services, making them the first Mobile Network Operator (MNO) to achieve this. Show less

Hook, Berkshire

Andrew took control of the merged Layer 3 VPN offerings from both NTL and Telewest, and merged these capabilities into a class leading IPVPN service with excellent UK Coverage model, capable of engaging against any competitor in the UK marketplace.

New venture, Selling IT Solutions into SME and Consumer space (Consumer sales via highstreet retail chain).

St. Ives, Cambridgeshire

World leaders in Internet-Initiated TelephonyResponsible for technical customer facing consultancy and internal product development of specific web enabled call-centre product/services.Services provided innovative ways to provide both toll avoidance (arbitrage pricing models) and facilitate new revenue streams for internet based calling solutions (Click to Call, WeBeX, Netcall 800, Queuebuster, and many more - linking the benefits of CTI, with IVR, Text to Speech, and many more to… Show more World leaders in Internet-Initiated TelephonyResponsible for technical customer facing consultancy and internal product development of specific web enabled call-centre product/services.Services provided innovative ways to provide both toll avoidance (arbitrage pricing models) and facilitate new revenue streams for internet based calling solutions (Click to Call, WeBeX, Netcall 800, Queuebuster, and many more - linking the benefits of CTI, with IVR, Text to Speech, and many more to provide innovative cutting edge technology solutions) Show less

Bracknell, Uk And San Jose, California

Andrew joined Novell to manage the Communications Gateway Product set, Netware for SAA (IBM), Netware for LAT (DEC), and Netware Connect (Dial/ASYNC).When a new technology emerged, Netware Telephony Services, Andrew soon became the EMEA champion for this too, looking after the Telephony Services components (3rd Party CTI functionality).Andrew worked with major PBX manufacturers across Europe to launch TSAPI, the Telephony Services API, and went head to head with Microsoft's TAPI (1st… Show more Andrew joined Novell to manage the Communications Gateway Product set, Netware for SAA (IBM), Netware for LAT (DEC), and Netware Connect (Dial/ASYNC).When a new technology emerged, Netware Telephony Services, Andrew soon became the EMEA champion for this too, looking after the Telephony Services components (3rd Party CTI functionality).Andrew worked with major PBX manufacturers across Europe to launch TSAPI, the Telephony Services API, and went head to head with Microsoft's TAPI (1st Party call control).After forming the Novell Open Telephony Association (NOTA) and gaining support from almost all European PBX vendors, TSAPI was established as the API of choice for CTI (Comouter Telephony Integration). Show less

Southbank, London

Working within UK arm of Global Networks organisation selling network services to large corporates, specialising in Insurance Markets (London Insurance Market). Responsible for network solutions ranging initially from Mid Range Systems (S36/S38/AS400) and SNA Networking, then transitioned to LAN Services (OS/2 Networking and Large System migrations to Server/LAN based applications - Some specialisation in Electronic Data Interchange and Banking Systems in UK).

Bsc, Information Systems (Computing)

BSc Information Systems

6Th Form College (A Levels)

Education record