Andrew Boyd Email & Phone Number

Greenville, South Carolina, United States

Owner and Game Designer of Pandion Games, LLC. We love shared storytelling, from epic adventures of heroism and tragic feats of sacrifice to cozy slices of life and peaceful world-building. Pandion Games covers the gamut of the tabletop game product lifecycle as a design studio, publisher, warehousing, and fulfillment company.Pandion Games has designed and published 9 games and raised more than $65,000 across 2 crowdfunding campaigns. Their games are sold on every continent in 80+ countries and have been translated and published in Spanish and French. Pandion Games continues to grow, with an average 500% growth year over year since inception.Find us at:pandiongames.com

Charlotte, Nc

• Linux administration, support, configuration, management and architecture (RHEL, CentOS, Ubuntu, Debian)• Windows administration, support, configuration, management and architecture (Server 2013 - 2019)• VMware administration, support, configuration, management and architecture (vSphere 4 - vSphere 7.x)• Ansible and AWX workflow and automation• AWS - S3, EC2, RDS, Lambda• Docker, Containerization• Python development (scripts and applications)• Veeam Backup• Cisco UCS (as Vmware Hosts)• Nimble Storage (iSCSI)• Duo and MFA technology integration• Management of remote application access via Guacamole, Akamai Enterprise Application Access and/or Cisco VPN• Gold Image maintenance (originally in VMware, currently via Ansible/AWX)• Streamline current practices and efficiencies through scripting and workflow processes• Engineering, architecting, management and support of 500+ Windows Servers• Management and support of 800+ Red Hat Enterprise, CentOS and Ubuntu servers• Manage Firewall/iptables for security restriction and compliance• Experience with HIPPA, FERPA and PCI data compliance.• Building and maintaining a hardware and software inventory• Timely resolution of helpdesk tickets and user issues• Project Management• Vendor negotiations• Student Worker Hiring Manager• Hiring technical lead for College of Computing and Informatics positionsProject-based work• Desktop Virtualization Solution• Windows Server 2012-2019 rollouts• Windows Server 2003 Migration• Server and Application Monitoring Solution (Zabbix, Migration away from Nagios)• Datacenter Environmental Monitoring System implementation• Datacenter Infrastructure Upgrade projects (three times)• VMware hardware migration project• Ansible and AWX workflow• Docker and Kubernetes infrastructure project• Core Oracle databases migrations (Physical to Virtual)

Charlotte, Nc

• Active Directory services support• Management and support of 4000+ workstations• Building an inventory for existing workstations• Timely resolution of helpdesk tickets and user issues• Vendor negotiations• Project-based work o Desktop Virtualization Solution o Computer Lifecycle Management Software o Windows 7 deployment• Windows 7 Training development• Project management of Desktop Support projects

Charlotte, Nc

Solution Analyst at CompuCom specializing in Desktop Virtualization.• Helping equip sales generalists with basic understanding of our solutionsParticipate in sales presentations in a technical role, answering technical questions and offering solutions• Consultatively analyzing a client’s needs and determining the best virtualization solution for the prospect• Delivering short term billable engagements to analyze a client’s environment, and provide an assessmentof needs and ROI of various solutions• Coordination of other technical resources as necessary to provide the appropriate solution• Teaming with other Solution Architects and specialists to develop the complete hardware, software, andservices architecture to meet the customer’s needs• Development of bill of materials for complex hardware and software solutions and working with variousvendor pricing programs to develop functional solutions at the most competitive price possible• Playing a key role in the development of the bid and proposal process, and presenting the solution to theprospect• Developing the statement of work for professional services as part of the solution• Working with vendor partners to help drive business and support demand generation events• Maintain account relationships over time to continue to deliver advice to the client and identify additionalopportunities• Assist in managing a sales pipeline and forecasts against regional goals

Brand developmentWebsite and community buildingEmail systems management Virtual Desktop Infrastructure specialistGraphic design liaisonvSphere/ESXi support VMware support

Bloomington/Normal, Illinois Area

Management and support of 2700+ workstations across 10 buildings.Managed a Windows XP and Windows 7 environmentInventory managment of software and hardwareManage and maintan software licensingTimely resoution of helpdesk tickets and user issuesVMware ESXi and vSphere managementResearch, setup and management of Citrix XenDesktop and XenApp 4.x and upResearch, setup and management of VMware View 4.xCreation, setup and deployment of Windows imagesManagement of up to twelve (12) student workers and college internsGroup training for teachers and staffPurchasing for hardware and software requiredVendor negotiationsEvaluation of new technologies for the DistrictEmergency On-call 24/7/365

Maintenance and troubleshooting of 12 computers and their softwareInstallation and configuration of networkManaged circulation softwareSet and enforced computer policiesMaintained two network printersWrote 5 year technology plan for the buildingManaged technology budget