Andrew C. Smith Email & Phone Number

Defense Health Agency - Comply-to-Connect Engineering Team

• Defense Health Agency - Desktop as a Service Migration Team
• Travel to Department of Defense military treatment facilities (MTFs) as a member of the on-site desktop as a service migration team
• Migrate customers from legacy military branch domains to consolidated Defense Health Agency domain, enabling seamless, secure sharing of patient information across MTFs, regardless of branch
• Configure Juniper and Cisco access layer network switches proactively and on-demand, enabling fast, flexible migration of end user devices, printers, and multi-function devices
• Quickly troubleshoot connectivity issues and initiate firewall/ports, protocols, and services (PPS) modifications as necessary

Yonkers, New York, United States

• 101st Expeditionary Signal Battalion
• Deployed to Kuwait in support of Operation Inherent Resolve & Operation Spartan Shield
• Coordinated network validation of 50 Warfighter Information Network - Tactical (WIN-T) nodes at mobilization station and upon arrival in Southwest Asia (SWA) theater
• Completed all satellite access requests and Army services requests for 20 WIN-T nodes and five SMART-T terminals, supporting Patriot missile defense throughout the SWA region
• Coordinated and conducted tactical network training for over 300 battalion Soldiers and over 20 Soldiers from outside units
• Coordinated and led quarterly upgrades of 20 WIN-T nodes

Glenville/Troy, New York, United States

• Logistics Section, 42nd Infantry Division "Rainbow"
• Responsible for configuring, maintaining, and troubleshooting all networking and information systems used by division logistics section, including several specialized logistics computer systems and very-small-aperture.
• Knowledge manager for division logistics section, responsible for ensuring effective and efficient digital communication and retention of all knowledge and information integral to section operations
• Division G4 subject matter expert for CPOF and Global Command and Control System - Army (GCCS-A)

Binghamton, New York, United States

• 204th Engineer Battalion
• Activated in support of Hurricane Sandy: oversaw Mobile Emergency Response Center and organized logistics of internal radio communications for 100 battalion personnel (October - November 2012)
• Coordinated the installation, operation, and maintenance of over 500 radios and more than 100 military vehicle GPS tracking/communications systems
• Advised battalion commander on communication and IT equipment capabilities and requirements

Latham, New York, United States

• Manage New York Army National Guard’s state-wide network of 50 sites with 250 routers and switches
• Implement DNS, DHCP, and IPAM (DDI) management utilizing SolarWinds and Microsoft Active Directory
• Use SolarWinds to monitor network devices and network performance
• Conduct IT asset management and end-of-life equipment and license replacement purchasing
• Designed and tested wireless network authentication and authorization flow for new fleet of Dell Wyse mobile thin clients using hardware certificates, Cisco Identity Services Engine (ISE), and Microsoft AD
• Configured new Splunk deployment for network data collection and monitoring

Oswego, New York, United States

• Managed DDI and RADIUS on CentOS servers for a campus with over 8,000 students, faculty, and staff
• Planned and coordinated implementation of VLAN trunking protocol (VTP) for over 50 switches
• Primary technician managing over 2,500 lightweight wireless access points using Cisco Prime Infrastructure and Cisco wireless LAN controllers
• Managed 802.1x network authentication, accounting, and authorization (AAA) using Cisco ISE
• Monitored network of over 440 Cisco devices and 150 APC UPSes using SolarWinds, InterMapper, and StruxureWare Data Center Expert
• Utilized ServiceNow ITSM platform to quickly resolve customer issues and document service requests

Schofield Barracks, Hawaii, United States

• 25th Infantry Division "Tropic Lightning" Band
• Information Management Officer: managed network of 20 computers, including troubleshooting network issues and imaging new computers to join Army Pacific Network
• Supervised two personnel in the computer network & information technology shop supporting 40 users
• Deployed to Iraq in support of Operation Iraqi Freedom: Led an eight-Soldier team operating a tethered aerostat camera system to gather intelligence and perform security over-watch of the area surrounding COB Speicher.
• Deployed to Iraq in support of Operation New Dawn: supported troop morale and partner nation relationship-building as brass quintet NCOIC (December 2010 - September 2011)
• Security Manager: responsible for processing and tracking all security clearance paperwork for a 40-Soldier unit

Tripler AMC, Hawaii, United States

Tripler AMC, Hawaii, United States

Pearl Harbor NB/Schofield Barracks/Tripler AMC, Hawaii, United States

Hickam AFB, Hawaii, United States

Pearl City, Hawaii, United States

111th "Hawaii's Own" Army Band

Pearl City, Hawaii, United States

111th "Hawaii's Own" Army Band

Schofield Barracks, Hawaii, United States

25th Infantry Division (Light) "Tropic Lightning" Band

Schofield Barracks, Hawaii, United States

25th Infantry Division (Light) "Tropic Lightning" Band

Master Of Science In Information Systems, Decision Science & Knowledge Management, Graduated With Distinction And A Gpa Of 4.0

Activities and Societies: Upsilon Pi Epsilon International Honor Society for the Computing and Information Disciplines

Bachelor Of Science In Computer Science, Graduated Magna Cum Laude With A Gpa Of 3.75

Activities and Societies: Upsilon Pi Epsilon International Honor Society for the Computing and Information Disciplines

Associate Of Arts In Liberal Arts, Gpa: 4.0