I am a passionate higher education professional who manages complex systems and teams, with 18 years of experience working at Boston University. I served as Associate Director of Enrollment Services Operations at BU, managing a department of 14 full time employees and providing essential services to the Registrar, Combined Enrollment Services, Admissions and Financial Aid offices. I currently work as the Academic Advising Systems Lead on a project to replace the university's legacy mainframe with a modern and user-friendly student information system.In my previous roles at BU, I have demonstrated my expertise in student services, enrollment services, information systems, curriculum management, student records, business analysis, project management, customer service and team leadership. I have overseen the degree audit systems across campus, collaborated with various departments on policy and curriculum revisions, and demonstrated leadership capabilities as manager, supervisor, committee chair and team lead. I have also been involved with social justice and community work, mentoring both high school and college students on collaborative leadership skills and serving as co-director of an activist education program. I run workshops, teach classes and facilitate discussion groups on topics related to race and racism for a variety of businesses, schools, non profits and other organizations. I am driven by my mission to improve the quality and accessibility of education for all students, staff and faculty at institutions of higher education.I have a Master's of Education in Educational Policy and Leadership from Boston University's Wheelock College of Education and Human Development, and am currently enrolled in the Master of Business Administration Social Impact program at BU's Questrom School of Business. My Bachelor of Science is in American Studies with a History minor from the University of Massachusetts, Boston. I spend much of my free time on hobbies related to music and exploring New England.