Andrew Ryan Email & Phone Number

Boston, MA, US

• Led the Academic Advising module in a project to implement new student information system.
• Managed a team in all configuration, documentation and testing activities related to advising for the launch of the MyBU Student system.
• Coordinated all activity to build degree progress reports for over 700 degrees, majors, minors, and subplans across 23 undergraduate and graduate schools and colleges. Directed overall advising system testing on 200.
• Established security roles and profiles for 2,700 advisors and academic staff.
• Collaborated with stakeholders, academic departments and vendors to launch MyBU Student and all integrations related to advising. Supported launch efforts with demos, webinars, trainings and drop-in sessions.

Boston, Massachusetts

• Managed department of 14 professional staff to support Admissions, Financial Aid, Combined Enrollment Services and the Office of the University Registrar.
• Oversaw processing of 600,000 credentials related to undergraduate admissions and financial aid awarding.
• Supervised direct reports, Senior Assistant Director and Data Entry Supervisor. Hired, trained and monitored positions for 10 full time staff assistants, 2 senior staff assistants and additional temporary or work study.
• Served as client lead and supported updates for projects related to systems and technology, including new checklist functionality that improved the applicant experience and increased administrative efficiency.
• Successfully transferred all department operations from on-campus to remote during COVID-19 pandemic.

• Managed team of three professional staff within Enrollment Services Operations, overseeing curriculum updates, including degree coding and all systemic program changes related to academics.
• Revamped policies and procedures for systemic academic updates and degree audit workflow.
• Eliminated backlog of over 300 Degree Advice changes and Electronic Curriculum Approval Process updates.
• Established a working group of academic administrators to enhance communication and collaboration on all matters related to degree audits and curriculum updates.
• Served on project teams for classroom scheduling, renaming academic departments, student information system risk analysis and other Enrollment Services initiatives.

Boston, Massacusetts

• Led and supported projects aimed at improving administrative efficiency and enhancing student experiences by providing recommendations, documentation, and conducting both qualitative and quantitative analyses.
• Supported Enrollment Services projects by writing business requirements, drafting policies, conducting surveys, liaising with stakeholders and coordinating efforts to improve overall operational efficiency.
• Provided analysis and guidance on Lean Six Sigma business process improvement methods.
• Served on Undergraduate and Graduate Workflow groups to reduce unnecessary inconsistencies among the policies and practices of BU’s various schools and colleges.

855 Commonwealth Ave, Boston, MA

• Served in a multifaceted student services and administrative role encompassing advising, course scheduling, curriculum changes, recruitment, academic performance reviews, and records management.
• Maintained records for approximately 1,800 students from matriculation to graduation clearance.
• Established systems to record, track, analyze, report, and improve various aspects of course scheduling and student records management.
• Led College of Fine Arts undergraduate orientation, including hiring and training student orientation staff.

Boston, MA

• Provided administrative support and front-end service for students and faculty of the Music Education department.
• Charted new role of administrator for Music Education department including the burgeoning online program.
• Served as the planner and primary administrative coordinator for the Tanglewood II Symposium, successfully bringing together 32 educators and scholars for a six-day forum on the future of music education.
• Managed a database to track the hiring, assignment, and performance of online course facilitators.

Boston, Massachusetts

• Facilitate workshops
• Mentor youth and foster leadership skills in delegates
• Plan and co-facilitate discussion groups
• Help lead large group activities
• Mentor individual delegates
• Participate in all program activities

Boston

• Support participant recruitment efforts through phone and face to face interviews
• Update program content and curriculum as needed
• Facilitate Immersion Week workshops and group exercises
• Ensure pre-program evaluations are developed, distributed and collected
• Recruit, interview, hire and train Immersion Week Staff
• Lead crisis team

Boston, MA

• Responsible for all reviews content featured in Progress Magazine and PM-Live.com.
• Assigned and edited reviews for editorial staff.
• Wrote and edited album and mixtape reviews.
• Wrote and edited featured articles and interviews.
• Worked on a team to develop, launch and maintain Progress Magazine and PM-Live.com.

Master Of Business Administration - Mba, Social Impact

Master Of Education - Med, Educational Leadership And Policy

Bachelor Of Science, Magna Cum Laude, American Studies With A Focus On The Sociology Of American Music & African Studies, Minor In History

Business Analysis Training

Training in the following topics: Business Analysis Planning and Monitoring Elicitation Requirements Management and Communication.