Andrew Pope Email & Phone Number

Seattle, Wa, Us

San Francisco, Ca, Us

PM responsible for DocuSign's overall security, focusing on: fraud mitigation, privacy compliance, and authorization capabilities.• Developed a cross-functional strategy to reduce fraud at DocuSign, resulting in a >xx% decline in fraudulent use of the product • Developed an automated Risk Scoring model to detect, queue, and link suspects to cases for our fraud investigation teams• Built in-product abuse reporting capabilities, resulting in a >xx% increase in customer consent to be contacted by investigators • Worked cross-functionally to drive a xxx% YoY increase in service adoption of our team’s protection frameworks• Designed an automated API rate limit scaling solution to reduce OPEX (ops expense) spent on manual management by >xx%

Seattle, Wa, Us

Applied anomaly detection models to identify fraudulent accounts attempting Prime sign-up. Built experiences to apply targeted friction (i.e. one time passwords, MFA, captchas, benefit restricted journeys, and payment challenges). Defined metrics and goals around the financial impact of mitigating fraud on Prime.• Identified a gap in payment security, and built a solution resulting in an XX% reduction in fraudulent US Prime orders (with flat impact to legitimate customers)• Launched bot detection ML models to emerging marketplaces to identify automated accounts attempting sign-up (identifying XXMM risk accounts in 2020, +XX% increase in true positive detections)• Invented a ‘risk journey experience’ (i.e. driving suspected bad actors through a set of challenges) to reduce costs expended on bad actors (entitlement of $XXXMM WW)• Identified an automated workflow solution to take action on abusive dropshipping accounts (i.e. resellers abusing shipping benefit policies on Amazon) exploiting COVID-enabled arbitrage opportunities (impact of $XXMM WW)

Apitat is a product management consulting firm focused on fintech and blockchain clients. Clients include Emaar (real-estate multinational), Toptal, and Series-A startup clients: MVP Factory, DSTOQ, and Lykke.• Designed fraud and abuse mitigation for an Ethereum blockchain-based loyalty iOS / Android application (built for Emaar, UAE multinational), spanning retail, hospitality, and real estate integrations, and brought the product from ideation to launch• Launched the world’s first ‘tokenized securities exchange’ (DSTOQ) on iOS and Android, using the Stellar Lumens blockchain network for order fulfillment resulting in a $750k seed funding investment from Stellar

Los Altos, Ca, Us

‬ • Launched a venture capital deal-making workflow from ideation to acquiring the first enterprise client (VC Firm, $XXMM)‬•‬‭ Implemented‬‭ OKRs‬‭ for‬‭ the‬‭ team‬‭ across‬‭ a‬‭ suite‬‭ of‬‭ products‬‭ for‬‭ VC‬‭ (venture‬‭ capital)‬‭firms:‬‭ data‬‭ rooms,‬‭ doc‬‭ parsing,‬‭ e-signatures,‬ workflows, deal analytics, and MFA, resulting in +XX% in bi-weekly successful deployments‬

• Lead a chat app from ideation, launch, growth, to become the #1 ranked communication app on Google Play in the country (Myanmar), resulting in an IPO (the first tech IPO from a Myanmar-focused company)• Implemented an ML solution (vision API) to automatically detect abusive images uploaded to the network and queue them for manual investigation resulting in a >300% decrease in abuse reports• Identified a gap in our sign-up flow and re-designed it resulting in a 7x increase in the signup success rate

• Designed, developed (JavaScript, AS3), and launched 6 video games (clients included MTV and King.com)• Developed a physics simulation game engine capable of smooth slope detection