Senior Manager, Datacenter Operations
CurrentManage a global team of datacenter engineers and technicians.Develop team processes for efficient operational workflow.Integrate international resource and processes through team mergers through company acquisitions.Plan international and domestic deployments, migrations, decommissions, and liquidations.Manage the daily operations of the Datacenter Operations which involve managing vendor RMA cases and part logistics/inventory. Maintain a sub 1.5% overall down server metric for all edge nodes globally. Deeply involved with all teams including Systems, Network, NOC, and Dedicated/Managed Services.Create documentation for team/department operating procedures and training.