Andrew Davis Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Responsible for the governance and delivery execution of a global technology team across AU, UK, IN, and the US, encompassing PMO, Strategy and Architecture, Auditing and Compliance, and FinOps (cost management) for a $600M global business. My role was pivotal in overseeing the governance of Security, Identity, and Automation Delivery, with a keen focus on advancing cloud-native services and PaaS solutions. This included developing roadmaps & steering our team towards creating and implementing… Show more Responsible for the governance and delivery execution of a global technology team across AU, UK, IN, and the US, encompassing PMO, Strategy and Architecture, Auditing and Compliance, and FinOps (cost management) for a $600M global business. My role was pivotal in overseeing the governance of Security, Identity, and Automation Delivery, with a keen focus on advancing cloud-native services and PaaS solutions. This included developing roadmaps & steering our team towards creating and implementing robust cloud-native architectures and PaaS strategies, ensuring optimal performance, compliance, and cost-efficiency in our cloud operations. Show less

Melbourne, Australia

Multiple PMO leadership roles in support of Aconex integration into Oracle following acquisition including migration of >50 development built pipelines from AWS to Oracle, Operational integration, GDPR compliance, Test environment automation (>30 environments and 1000 servers), Deployment automation saving 5000+ hours annually.

Melbourne, Australia

Aconex is the world’s #1 cloud collaboration platform in construction, delivering 16,000 projects and over $1 trillion in value across 70 countries.Appointed to set and deliver the strategic vision for Corporate Technology, I report to the CFO and lead a global team accountable for the technology supporting our global business of 850 employees operating across 65 offices. The role encompass all corporate platforms including Collaboration, HR, Finance, Networks, Infrastructure, End User… Show more Aconex is the world’s #1 cloud collaboration platform in construction, delivering 16,000 projects and over $1 trillion in value across 70 countries.Appointed to set and deliver the strategic vision for Corporate Technology, I report to the CFO and lead a global team accountable for the technology supporting our global business of 850 employees operating across 65 offices. The role encompass all corporate platforms including Collaboration, HR, Finance, Networks, Infrastructure, End User Compute, Telephony, Contact Centre. Show less

Melbourne, Australia

Sensis is Australia’s #1 marketing services company providing search engine marketing and optimisation services, website products, social, data and mapping solutions. • Appointed to ensure the smooth transition of technology services from a centralised framework to a federated operating model;• Drive cross-Business Unit Governance encompassing Federation Program, Demand Management, Enterprise Architecture and Innovation;• Support cost optimisation program to harvest value from… Show more Sensis is Australia’s #1 marketing services company providing search engine marketing and optimisation services, website products, social, data and mapping solutions. • Appointed to ensure the smooth transition of technology services from a centralised framework to a federated operating model;• Drive cross-Business Unit Governance encompassing Federation Program, Demand Management, Enterprise Architecture and Innovation;• Support cost optimisation program to harvest value from transition of all IT infrastructure into AWS. Show less

Melbourne, Australia

Moving into Decipha in late 2014 to focus on identifying and realising opportunities to leverage technology to deliver commercial outcomes, I was initially part of a key turnaround agenda focusing on improving customer delivery and brand reputation. As a member of the senior leadership team, I provide technical and strategic leadership to implement a delivery, workflow and PMO capability for project delivery that would strengthen the perception and performance of the Decipha brand. In 2016, I… Show more Moving into Decipha in late 2014 to focus on identifying and realising opportunities to leverage technology to deliver commercial outcomes, I was initially part of a key turnaround agenda focusing on improving customer delivery and brand reputation. As a member of the senior leadership team, I provide technical and strategic leadership to implement a delivery, workflow and PMO capability for project delivery that would strengthen the perception and performance of the Decipha brand. In 2016, I was promoted to CTO to lead an agenda of digital transformation for the business while continuing to hold commercial accountability for management of the IT project portfolio, vendors, technology architecture, solution design and delivery. • Delivered projects focused on optimising service delivery, including a business case for a managed services platform and an innovation experiment to build a mobile application using Design Thinking;• Managed a prototype project in partnership with design house, building an innovative mobile capture platform using Design Thinking, an app with features including receipt capture for expenses; • Identified an opportunity to resolve legacy issues and take a new, data-driven direction with an important multimillion-dollar customer, engaging GM level to secure endorsement for change. Show less

Melbourne, Australia

Engaged by Australia Post as part of an executive leadership team tasked with preparing for an acquisition, I led the technical due diligence work stream of the project, building a team in a high pressure environment to deliver required analyses and financial models. • Part of the team that recommended the sale of PostConnect Print and marketing rather than an acquisition, leading a team to deliver a staged divestment process until appointment as CTO of Decipha.

Melbourne

Promoted to hold responsibility for NAB’s contact centre channels and telephony self-service systems, I led a number of projects and initiatives that delivered significant improvements in cost and customer experience. Initially focused on delivering a project creating accurate business performance data, I was able to identify root cause issues and engage external experts to drive an enterprise level program of work that optimised technology, resource and process workflows. During this tenure, I… Show more Promoted to hold responsibility for NAB’s contact centre channels and telephony self-service systems, I led a number of projects and initiatives that delivered significant improvements in cost and customer experience. Initially focused on delivering a project creating accurate business performance data, I was able to identify root cause issues and engage external experts to drive an enterprise level program of work that optimised technology, resource and process workflows. During this tenure, I provided hands-on leadership to 8 staff and built partnerships with business leaders across NAB’s 32 call centre sites, ensuring solutions were delivered in line with the organisation’s strategic objectives. • Achieved enterprise alignment across all 32 call centres, establishing a GM level forum and enterprise roadmap that enabled collaboration and the transparent prioritisation of investment decisions;• Improved the ranking of NAB’s speech and IVR systems from #4 to #1 in terms of banking customer experiences, as assessed by an external industry survey;• Delivered thousands of dollars in annual savings and reduced complexity for customers through the decommission of 70% of NABs customer facing phone numbers. Show less

Joining one of Australia’s Big 4 banking institutions in a strategic leadership role, my focus was to define and enable technology improvement across the back-office business and Debt Management call centre through a portfolio of projects that delivered significant cost, resource and efficiency savings. I provided leadership to 20 staff on up to 4 projects concurrently and partnered with BAs, enterprise architects and innovation teams to deliver solutions to legacy systems. By leveraging a calm… Show more Joining one of Australia’s Big 4 banking institutions in a strategic leadership role, my focus was to define and enable technology improvement across the back-office business and Debt Management call centre through a portfolio of projects that delivered significant cost, resource and efficiency savings. I provided leadership to 20 staff on up to 4 projects concurrently and partnered with BAs, enterprise architects and innovation teams to deliver solutions to legacy systems. By leveraging a calm and considered approach, I partnered with leaders across the business to identify issues and shape solutions that optimised business performance. • Led the implementation of an answering machine detection system for NAB collections, saving 16 FTE resources and exceeding business expectations;• Managed technology and vendor engagement for the multimillion-dollar program replacing NAB Debt Management systems with a single integrated solution;• Championed an innovative program delivering a desktop Microsoft solution to NAB’s Debt Management call centre, replacing complex agent navigation access +8 screens with a single customer view. Show less

Appointed to a transformational leadership role, I established and led specialised project teams in programs of work focused on maximising the performance of core business processes, realising multimillion-dollar benefits. Responsible for the end-to-end project management lifecycle, from identification of opportunities, business case development and presentation to successful delivery, I built trusted and influential relationships with stakeholders across the business, engendering support for… Show more Appointed to a transformational leadership role, I established and led specialised project teams in programs of work focused on maximising the performance of core business processes, realising multimillion-dollar benefits. Responsible for the end-to-end project management lifecycle, from identification of opportunities, business case development and presentation to successful delivery, I built trusted and influential relationships with stakeholders across the business, engendering support for implemented solutions.• Designed and implemented a single IT service level dashboard for the Consumer Sales and Solutions business with approx. 1000 staff, providing clarity and improving cross-divisional relationships;• Delivered multimillion-dollar operational cost savings in the Application Support Service Desk;• Completed Six Sigma DMAIC (Black Belt) during this tenure. Show less

Lead a team of 40 staff (a mix of internal and vendor staff), accountable for three key areas of the EAI group – testing, infrastructure and operations. EAI is a business critical set of applications and middleware (TIBCO) designed to provide real time business and process integration of Telstra’s legacy and next generation applications.

Coordinate and manage major (>2000 man hour) and minor software releases of Telstra’s fixed telephone billing systems. Ensure release issues and risks are managed.

Manage team of 25 technical specialists to provide 24x7 production support to Telstra’s business critical PSTN billing system.