Andrew Merron Email and Phone Number

With over 20 years of experience in IT operational and project management, I am an experienced leader providing technical solutions and services for the finance markets and government sectors. I specialise in agile development, customer relationship management (CRM), and process improvement, and I have a track record of delivering high-quality results and exceeding customer expectations.Previously, I worked at BT for over 12 years, where I managed and supported managed network and cloud services for the financial markets sector across Europe and Asia. I led a team of over 30 engineers and technicians, and I was responsible for ensuring operational excellence, security, and reliability of the infrastructure and applications. I also drove the customer experience strategy and the continuous improvement of the service delivery and performance.