Andrew Donovan Email & Phone Number

Ireland

Cork, County Cork, Ireland

Leading the EMEA support team

Managing the EMEA customer support team

County Cork, Ireland

Workflow Manager in the Cork team - a technical management role without direct reports. Cohesity is a hyper-converged secondary-storage product that comes as an appliance or a software only offering. Cohesity is a data-protection and a data-management platform.

I manage the Tintri Global Customer Support team in the EMEA region, reporting directly to the Senior VP of Global Customer Success & Services. I am responsible for a team of technical support engineers who provide worldwide support for Tintri products. I am the point of contact in EMEA for any issues or escalations from the field. Responsibilities include.

As the Customer Success Manager for the EMEA region, I engaged customers at their level to identify and remove obstacles to their success with Tintri. This involved working directly with customers through any escalations or ongoing difficulties, interfacing directly with development engineering senior leadership and product management leadership to ensure.

Ireland

Tintri builds VM-aware storage (VAS) specifically for virtualized enterprises and cloud. The VMstore is an enterprise class primary storage appliance that interfaces with VMware, Hyper-V, Openstack, RHEL and more to provide VM awareness and allow users to manage, replicate, clone, analyze, set QoS at the virtual machine level. Tintri offers management.

Ovens, Co Cork, Ireland

I am the senior team lead and technical coach for the entire EMEA CS theatre, as well as a global point of contact for the entire support organization. I am a single point of escalation for field engineers and specialists, as well as for members of the support organization across EMEA and APJK. I am a point of escalation for engineers in VCE as well as.

Ovens, co. Cork, Ireland

My role was to support the IONIX and Smarts suite of network monitoring utilities, as well as Voyence. I also supported UIM, the software layer of the VBlock offering from VCE. Skills required in this area were a key knowledge of IP protocols, SMTP, SNMP, OS (Unix/Linux, Windows) and a working knowledge of all components in the SAN (switches, storage.

Little Island, Cork, Ireland

Tramore Road, Cork, Ireland

Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure at Musgrave Retail Partners Ireland. The Musgrave Group is a major Irish food wholesaler. Musgrave Group has become Ireland's largest grocery distributor. The Group has operations in Ireland, United.

Cork/Munster/Dublin

I operated freelance on a wide variety of projects, primarily for SOHO and SMB clients.Some of the projects I would have undertaken: Bespoke software development.Web development and design.IT management and maintenance.Purchasing and installation of IT infrastructure.Windows Server installation and domain configuration.Network infrastructure, installation.

Zion Court, Zion Road, Rathgar, Dublin 6, Ireland

Computech are a dynamic company specializing in high quality software specifically tailored to the needs of clients. The company develops flexible and efficient Database applications as well as providing many other IT services for clients.Some of my key duties and responsibilities would have been:SOFTWARE DEVELOPMENT (LEAD) This role included lead.

Raheen, Limerick, Ireland

Validation and Verification of software and OS combinations.QA testing in a large environment. Working as part of a team environment, escalating where necessary.Key skills were an intimate knowledge of the software lifecycle model, Windows OS, software application development.