Andrew Sylvester Email and Phone Number
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As the Director of Business Intelligence, Business Operations, and Sales Enablement, I combine deep technical expertise, a biomedical engineering background, and a strong service focus to successfully manage multiple complex projects for EnlivenHealth, a division of Omnicell, Inc. and a leading provider of patient engagement and communications technology solutions for retail pharmacies and health plans. I strive to continuously transform data into actionable intelligence, adjust operations cost-effectively, and analyze key performance indicators of the end-to-end customer experience.
Enlivenhealth®
View- Website:
- enlivenhealth.co
- Employees:
- 147
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Sr. Director, Business Intelligence, Customer Support And Customer AnalyticsEnlivenhealth®Raleigh, Nc, Us
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Board MemberSecond Chance Pet Adoptions Mar 2024 - PresentRaleigh, Nc, Us -
Sr. Director, Business Intelligence, Customer Support & Customer AnalyticsEnlivenhealth® Jul 2022 - PresentFort Worth, Texas, Us
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Director, Business Intelligence, Business Ops & Sales EnablementEnlivenhealth® Jul 2021 - Jul 2022Fort Worth, Texas, UsLed the implementation and ongoing management of a customer-facing Tableau-embedded analytics product; delivers real-time insights to users within the core software application and drives additional revenue and retention.
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Senior Manager, Business Intelligence & Sales EnablementEnlivenhealth® Jun 2020 - Jul 2021Fort Worth, Texas, UsDeveloped the business plan and strategy for a premier support offering, including reporting, enhanced support experience and knowledge, customer training, and in-app support. Pivotal in increasing script growth, driving patient retention, increasing patient acquisition, and creating financial gain in fee arrangements with health plans.
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Manager, Business Intelligence And Operations Support, Population Health ServicesOmnicell Nov 2018 - Jun 2020Fort Worth, Texas, UsManaged the sales operations, business intelligence, and customer analytics teams. Implemented a scorecard program for all functional groups driving a culture of accountability. Led a Salesforce implementation, including development and training for the division. -
Senior Business Process Analyst, Medication AdherenceOmnicell Mar 2018 - Nov 2018Fort Worth, Texas, UsCreated a business plan for company-wide adoption of a task tracking tool that enabled operational efficiencies; launched with 300+ users across the operations project management and technical teams. Assisted field sales leadership by creating and automating metrics for real-time decision making, performance management, and pipeline management.
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Business Process Analyst, Medication AdherenceOmnicell May 2015 - Mar 2018Fort Worth, Texas, UsImplemented an internal CRM tool consolidating all the customer information in a database allowing for opportunity identification, external reporting automation, and improved account management.
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Commercialization Engineer, Engineered Materials GroupParker Hannifin Jun 2014 - May 2015Cleveland, Oh, UsDesigned functional prototypes including CAD, 3-D printing, and assembly resulting in three co-authored patent applications and a clinical trial in conjunction with the Weill Medical College of Cornell University. -
Student Research Associate, Biomedical EngineeringCleveland Clinic Lerner Research Institute Sep 2011 - May 2014Cleveland, Ohio, Us
Andrew Sylvester Skills
Andrew Sylvester Education Details
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Case Western Reserve UniversityMasters Of Engineering And Management -
Case Western Reserve UniversityBiomedical Engineering
Frequently Asked Questions about Andrew Sylvester
What company does Andrew Sylvester work for?
Andrew Sylvester works for Enlivenhealth®
What is Andrew Sylvester's role at the current company?
Andrew Sylvester's current role is Sr. Director, Business Intelligence, Customer Support and Customer Analytics.
What is Andrew Sylvester's email address?
Andrew Sylvester's email address is hj****@****aol.com
What is Andrew Sylvester's direct phone number?
Andrew Sylvester's direct phone number is +180433*****
What schools did Andrew Sylvester attend?
Andrew Sylvester attended Case Western Reserve University, Case Western Reserve University.
What skills is Andrew Sylvester known for?
Andrew Sylvester has skills like Biomedical Engineering, Matlab, Medical Devices, Tissue Engineering, Stem Cells, R&d, Biotechnology, Nanoparticles, Healthcare, Project Management, Labview, Polymers.
Who are Andrew Sylvester's colleagues?
Andrew Sylvester's colleagues are Thomas "beau" Whited, Chris Paden, Jinsey Wood, Laura P., Rianna Harrison, Michael Ziegler, James Quintus.
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