Anna Bethea Schnuit Email & Phone Number

Granite Falls, Nc, Us

North Carolina, United States

As a Subject Matter Expert for EnlivenHealth's Amplicare Clinical Solution (ACS) and Care Scheduler (CS) products, I play a pivotal role in ensuring our clients maximize the value of these essential tools. My key responsibilities include:Product Expertise: Serve as the go-to expert for ACS and CS, offering deep insights and guidance to clients and internal teams on the effective use of these products.Training Material Development: Design and create comprehensive training materials tailored to the needs of our customers, including user guides, instructional videos, and best practice documentation to enhance their experience with ACS and CS. This led to users having 3.5x higher product utilization compared to users that were not trained.Webinar Facilitation: Lead engaging weekly webinars that provide in-depth training on ACS and CS functionalities, ensuring clients are well-informed and confident in using the products.Personalized Client Training: Conduct one-on-one training sessions to address specific client needs, providing hands-on support and tailored instruction to optimize their use of ACS and CS.

Morganton, North Carolina, United States

Partner with multiple clinics to assist in enrolling patients in patient assistance programs and maintaining database of hundreds of PAP clients to ensure prompt re-enrollment and refillsCommunicate with consumers regarding Genoa’s medication services including: patient enrollment, insurance verification, prescription collection, and medication adherenceGenerate and complete refill due reports for patients affiliated with partner facilities, bolstering medication adherence and enhancing medication accessibilityStrategically devised and executed monthly marketing campaigns at partner clinics for Genoa Pharmacy Services, driving significant enrollment, fostering consumer interaction, and enhancing brand visibility in order to meet and/or exceed monthly profit and enrollment goals.Cultivated and nurtured partnerships with clinics to safeguard contractual obligations with Genoa pharmacy, fostering mutual trust and collaborationTrained pharmacy and clinic staff, equipping them with the requisite expertise in patient assistance program protocols and procedures.Interdisciplinary collaboration and teamwork, synergizing efforts to fulfill patient medication requirements with precision and efficacy.Operated autonomously with minimal supervision to proactively maintain and nurture client relationships, ensuring consistent satisfaction and loyalty. Effectively managed diverse consumer needs and expectations while adeptly multitasking and prioritizing tasks to meet stringent deadlines, demonstrating exceptional time management skills.

-Responded to incoming calls from individuals facing a wide range of emotional and psychological challenges, including depression, anxiety, suicidal ideation, and issues related to gender identity and sexual orientation. Employed active listening and empathy to establish rapport and create a safe space for callers to express their feelings.-Conducted thorough assessments of each caller's situation to identify risk factors and determine appropriate levels of care. Utilized crisis intervention protocols to provide immediate emotional support, coping strategies, and resources that aligned with callers' needs.-Skillfully employed de-escalation techniques to manage highly emotional and distressing situations, guiding callers toward a calmer state of mind. Collaborated with callers to develop action plans that addressed their immediate concerns and connected them to appropriate resources for ongoing support.-Demonstrated a deep understanding of the unique challenges faced by individuals, including the intersectionality of identities. Tailored interventions and communication approaches to accommodate diverse backgrounds, fostering an inclusive and affirming environment.-Collaborated closely with fellow crisis workers and supervisors to share insights, best practices, and challenging cases. Participated in regular team debriefings and training sessions to enhance crisis intervention skills and ensure alignment with The Trevor Project's mission and values.-Maintained accurate and confidential records of each interaction, capturing essential details for follow-up and ensuring a continuum of care for repeat callers. Adhered to established guidelines and protocols to ensure data integrity and compliance with reporting requirements.

Morganton, North Carolina, United States

-Utilized aseptic techniques to prepare sterile compounds and IV admixtures, demonstrating a keen attention to detail and adherence to strict protocols to ensure patient safety and therapeutic efficacy.-Expertly conducted non-sterile compounding and repackaging of medications, adhering to regulatory guidelines and best practices to provide accurate unit doses for patients.-Leveraged strong verbal and written communication skills to interact seamlessly with patients, nurses, physicians, and diverse hospital staff, fostering clear and productive lines of communication essential to patient care coordination.-Established and nurtured relationships across healthcare disciplines, collaborating closely with healthcare providers, nurses, and fellow pharmacy professionals to ensure accurate medication administration and patient-centered care.-Proficiently operated pharmacy automation systems, including Omnicell, contributing to staff training initiatives to enhance efficiency and accuracy in medication distribution.-Excelled in a self-directed work environment, serving as the sole technician on the second shift. -Demonstrated strong organizational skills and adaptability to effectively manage diverse tasks and responsibilities.-Assisted in training pharmacy personnel on a range of topics, including sterile techniques and daily procedures, contributing to the continuous improvement of staff competency and patient safety.-Managed an internal employee vaccine tracking and billing system, ensuring accurate records and streamlined processes for immunization management.-Actively participated as a member of the Broughton Hospital Employee Engagement Committee, contributing ideas and initiatives to enhance workplace morale, communication, and team cohesion.

-Demonstrated expertise in IV admixture, consistently applying aseptic techniques to ensure the sterility and safety of intravenous medications. My meticulous attention to detail helped prevent contamination and maintain patient well-being.-Proficiently performed non-sterile compounding, preparing accurate doses of medications for patients using proper techniques and adhering to established protocols. This ensured that patients received precise and effective treatment.-Played a vital role in minimizing pharmacy waste by carefully managing medication inventory and maintaining appropriate par levels. Through strategic inventory control, I contributed to cost savings and efficient resource utilization.-Familiarity with pharmacy automation systems, including Omnicell and Pyxis, allowed me to operate these technologies seamlessly. I facilitated medication distribution, storage, and tracking, enhancing efficiency and accuracy in the pharmacy workflow.-Conducted thorough monthly audits of pharmacy automation equipment assigned to specific units. By meticulously reviewing inventory levels and equipment functionality, I ensured that supplies were well-stocked and equipment operated flawlessly.-Took an active role in training new pharmacy employees, imparting knowledge on pharmacy procedures, sterile techniques, and the effective use of automation systems. This contribution fostered a skilled and confident workforce, promoting patient safety and optimal performance.-Maintained impeccable organization within the pharmacy, ensuring that medications were stored appropriately and in accordance with board of pharmacy standards. This commitment to regulatory compliance upheld the highest quality of patient care.

Hickory, Nc

-Answered inbound phone calls from long-term care facilities, providing prompt and courteous assistance with prescription orders, deliveries, and resolving any issues or concerns to ensure client satisfaction-Managed scheduling for urgent STAT deliveries of crucial medications, including life-saving antibiotics, IV medications, and hospice-related pain and anxiety relief medications, ensuring patient safety and timely delivery.-Cultivated strong client relationships through direct engagement, delivering exceptional customer service that contributed to client retention and loyalty.-Sorted incoming faxes into appropriate queues for processing, maintaining an organized workflow to streamline prescription fulfillment.-Conducted data entry tasks between phone calls, ensuring the accurate and timely input of essential information into the pharmacy system.-Identified and escalated complex or urgent issues to the appropriate departments for resolution, ensuring prompt attention to critical matters.-Maintained detailed records of interactions with long-term care facilities in the CRM program, ensuring accurate documentation of client communications and activities.-Successfully underwent cross-training in various departments, including order packaging, delivery packaging, and medication returns processing, contributing to operational flexibility and efficiency.-Assisted with insurance inquiries, facilitating smooth processing of prescription orders and ensuring compliance with insurance requirements.-Operated effectively in a self-directed manner during non-traditional shifts when management was not on-site, demonstrating the ability to take ownership of tasks, make informed decisions, and maintain operational effectiveness.

Hickory/Lenoir, North Carolina Area

Exceeded data entry metrics by consistently processing over 40 scripts per hour, ensuring timely and accurate transcription of prescriptions.Proficiently entered handwritten physician orders and electronic prescriptions into the system, maintaining precision and attention to detail.Maintained strict adherence to HIPAA regulations, safeguarding patient confidentiality and privacy throughout all data entry tasks.Consistently surpassed accuracy metrics, ensuring error-free entry of critical medical information.Facilitated the smooth admission process for new patients by efficiently inputting admission data into the system.Ensured the accuracy and completeness of assisted living facility data entry, adhering to FL2 regulations and guidelines for maintaining up-to-date information.

Hickory/Lenoir, North Carolina Area

-Dispense medications while meeting accuracy and speed metrics while ensuring compliance with legal and regulatory requirements.-Input prescriptions-Complete prescription transfers-Greet and assist customers in a friendly and professional manner-Assist in managing pharmacy inventory by monitoring stock levels, restocking medications, and performing checks to prevent shortages or expired products-Insurance coordination: working with patients and insurance companies to process claims, obtain prior authorizations, address billing related inquiries-Maintaining cleanliness and organization of pharmacy

-Independent care management. Assumed responsibility for maintaining and implementing personalized care plans for pediatric clients. Ensure that each child's unique medical and developmental needs were met with precision and sensitivity.-G-Tube feeding and care certified, providing essential support for clients requiring enteral nutrition. Promote optimal nourishment and health.-Played an integral role in supporting daily activities including bathing, the use of specialized equipment such as standers and braces. Facilitate client mobility, comfort, and overall well being. -Leveraged comprehensive range of CNA skills to address multifaceted needs of pediatric clients. From basic hygiene to medical procedures, utilized training to ensure holistic care and enhanced quality of life.

-Demonstrated a commitment to the geriatric community by providing comprehensive care to older clients with varying medical and cognitive needs.-Specialized in caring for individuals affected by Alzheimer's and dementia. Created a safe and supportive environment to promote dignity and independence.-Leveraged CNA skills to provide holistic care. Embraced a companion role, offered emotional support, fostered meaningful connections with clients to aid in client retention. -Offered assistance to clients with personal care routines, including ostomy care, catheter maintenance, applying compression stockings, bathing, changing bandages, and ensuring medication reminders. -Adapted seamlessly to a flexible and unpredictable schedule, recognizing the ever-changing nature of home health care.

Certified Pharmacy Technician Course, 158Hr Course, A

Cna Course Certificate, Certified Nursing Assistant, A

High School Diploma, 4.0