Andrew Dunne Email & Phone Number

County Dublin, Ireland

I work in Irish Life Corporate Business, in the Service Support team. As the front line IT team or the company, my role involves the direct support of the company IT applications. Along with development of new functionality and fixes, my job involves supporting the business teams, ensuring systems are working and resolving incidents in a rapid manor. This necessitates an understanding of all systems in play, along with a knowledge of the underlying systems, to keep the business running on from day-to-day My responsibilities include:• Supporting Day-to-day business processes and handling Priority 1 incidents• Developing new solutions and fixes to system processes• Developing business data reports• Managing third party support and communication• Working with the various business units to improve system performance and throughput• Research new technology and create business cases for their use in Corporate Business

County Dublin, Ireland

Dublin

My role in Vidappt was focused on the front-end design and user experience with their online applications. The role began as an internship as part of the DBS course and afterwards I was invited to stay on as their front end developer. During staff changes I was leading the coding and markup of their front end applications. Much of my time was spent fixing designs for improved mobile responsiveness and testing and debugging existing sites, fixing the areas relevant to myself and passing on reports to other members of the development team.One of the major projects I undertook was the development of a new website, taking the designs provided by the design head and translating them into front-end code. These pages were created in a tight deadline to allow the integration team to produce a completed application within a short timeframe. Along the way I gained some experience in XSLT, when fixing some bugs that arose after integration.Accomplishments - Working in a large group setting and working with a custom build web application engine - Used HTML, CSS, JavaScript, XML, XSLT & CMS Systems - Researched and implemented JavaScript libraries (Google.js, jQuery UI etc...) - Created HTML Email templates - Manual and automated site testing and error reporting - Developed front end code from design specifications and worked with integration teams to deliver new projects

Dublin

Starting out in the working world at a low level has been educational for myself. You gain an understanding of how people feel at a lower end of a company and what motivates an individual to work in a low paying job.My various roles and responsibilities included:• Closing down working areas unsupervised• Assisting new staff• Room layout and setups• Advice and discussions with management

Higher Diploma, Information Technology

Web and Cloud Technology - Database, Web design, Programming, Information Systems, Operating Systems and Networks

Bachelor Of Science (Bsc), Industrial And Product Design, Second Class Honors, Upper Division

Education record