When it comes to medical collections, Americollect’s Ridiculously Nice approach accomplishes more than just recovering the most money. It creates a relationship of trust with the patient. By treating patients with respect and dignity, they feel like a person and not an amount to collect. Americollect works with healthcare providers to improve their medical collections, both with early out services and bad debt collection services. Medical debt is complex to collect. Third-party payers, HIPAA regulations and Not-for-Profit regulations can make it easy for a simple mistake to cause extreme problems and lawsuits. Our collectors are trained to understand the complexity of accounts and how to work them in our Ridiculously Nice way!

· Assisted companies based in the USA establish call centers in Mexico.· Generated new sales opportunities through direct and telephone selling and emails. · Daily cold calls to top-level executives to increase client base. · Attended trade shows and sales conferences.· Gave tours of the facility and communicated technical information.

• Developing and implementing sales and marketing plan• Diversifying sales into legal collections, commercial, healthcare and student loans.• Managed all aspects of operations, debt collections, skip tracing, sales operations, human resources and marketing.• Achieved 25-30% revenue growth year on year.

· Tracked RFPs and bids to develop new business opportunities. · Optimized current revenue streams by networking for additional business prospects with established clients. · Negotiated rates to cut costs and benefit corporate partnerships. · Delivered performance updates, quarterly business reviews and planning meetings. · Identified strategic partnerships and gathered market information to gain a competitive advantage. · Managed budget forecasting, goal setting and performance reporting for all accounts. · Generated new accounts by implementing effective networking and content marketing strategies.· Generated new sales opportunities through direct and telephone selling and emails. · Daily cold calls to top-level executives to increase client base. · Attended trade shows and sales conferences. · Collaborate with colleagues to exchange selling strategies and marketing information

Manages all daily operations for the Collections Department.Minimizes delinquencies and recovers revenue by performing collection activities.Reduces risk by ensuring all collection activities are conducted according to federal and state regulations and keeping accurate records.Improves collection efforts by identifying, analyzing, and recommending loss litigation opportunities.Train/Coached new employees in a positive direction to ensure industry successDirectly responsible for overseeing the leadership and management of the company collection functions.

• Reviews and analyzes vendor reports and collection activities to identify trends and patterns • Analyzes collection trends and patterns to identify training and coaching opportunities, and areas for improvement• Creates and carries out action plans to assist collectors improve upon their skills and techniques• Leads strategic initiatives geared towards optimizing collectors’ performance• Identifies, tests, and trains on various collector resources and tools• Develops telephone and collection techniques for collectors• Develops and conducts continuing education classes for veteran collectors• Provides side by side coaching and training sessions for collectors• Communicates with collection managers on the development, progress, and skill level of collectors worked with• Assists in the development of procedures, work instructions, and training materials for collectors• Works with vendors providing collection resources and tools, and facilitates the procurement process for such vendors• Provides cost analysis and comparison of various collection products, resources, and tools; and provides recommendations to upper management • Stays abreast of regulatory requirements, industry best practices, and Company compliance policies• Builds partnerships and works collaboratively cross-functionally with other internal departments in coordination with senior management to address issues, share knowledge and best practices, and implement changes• Performs all duties in compliance with Company’s core values, policies and procedures, clients’ standards, and federal and state laws• Maintains a positive attitude, a high level of ethics, and professionalismSKIP TRACING EXPERT