Customer service is a way of life, not a job. Helping people is in my DNA. I'm an advocate for people, pets, and community. I've spent 30 years in customer-facing (animal-facing?) roles in my career and I find it very rewarding to help customers.Customer service is the most important job in any company, Couple that with ongoing education and a great support team, and you can create the best outcome in any business.I have an insatiable thirst for knowledge. Not only do I love to learn, but I also love to educate. I've written and presented information in a myriad of environments, from one on one training to international presentations. I've developed training programs in print, digital, and video formats. Teaching others is the best way to learn what you don't know. I enjoy working within the community to help where I can and to make advances in public awareness. I have worked with all walks of life through my work with service dogs, using that knowledge to train both pets and people. "Strive not to be a success, but rather to be of value." – Albert Einstein