Payroll Systems & Support Services – Processing 18 payroll in a team 3 ranging in size from large being 750 – 1500 employees to small payrolls of 7 employees overall around 3500 employees being processed from start to finish. In the quite periods I would spend most of my time on support services fixing software issues and helping clients to resolve their payroll issues and creating bespoke reports.

2 Payroll Administrator (Temp Positions) The first position was working in bureau in a team of 4 processing a large payroll of 5500 employees. My role during this position is handle the absence input, queries, training and manual calculations and some general input. All processing was done using SAFE EMS and all input or imported reports were printed out and checked by a peer-checking process. Currently I am now working on a council payroll with 7000 employees mainly focusing in general on the ad hoc and statutory input as well as error handling pension records and solving queries.

Payroll Administrator (Temp Position) – Payroll Processing using IHCM ADP via outsourced systems with options of in house entry. During my time in this position I was in a payroll team of three processing 2100 employees across 18 payrolls. Receiving information in various formats for manual entry or excel upload. Payrolls will be equally split with one large payroll with tasks and checking equally split. Absence administration and reporting Co-ordination and participation in the ‘sign off’ of in-house and outsourced payrolls Employee Queries Error handling Manual Tax Calculation Monitoring Overpayments NI & Tax adjustments Processing (including peer checking) Pension administration Preparation & submission of BACS files  Processing benefits Processing leavers Reconciliations Resolving HMRC queries Statutory PaymentsSoftware used: IHCM ADP, Excel, Oracle Fusion

- A1 processing- Absence management & reporting- Employee queries- Error handling- Preparation of BACS files- Reconciling benefits- Processing start to finish (including peer checking)- Resolving tax queries- Statutory payments- Tax adjustmentsSoftware used: EMS, Excel

- Employee queries- Error handling- Monitor and collate payroll information being the first point of contact for my section- Monitoring overpayments- NI & Tax adjustments- Preparation of BACS files- Processing benefits- Processing leavers- Processing start to finish (including peer checking)- Resolving tax queries- Statutory payments (including shared parental leave)- Write-back/Re-run (Corrections to employees previous periods pay)Software used: EMS, Excel & SAP

- Co-ordination and participation in the ‘sign off’ of in-house and outsourced payrolls- Communications- Contract & visa extensions- Error Handling- Monitor and collate payroll information being the first point of contact- Payroll checking- Processing leavers- Resolving tax queries- Tracking employee leave and job changes- Use of V-lookupsSoftware used: CipHR, Excel & NgaHR

This is my new company specialised in retailing electronic devices. Andrew's Outlet is an online an retailing technology outlet which specialises in selling IT, moblie and handheld technology; which then will progress to sell all technology for business, entertainment and leisure.

- Supervisor in Payroll Operations- Managing and assisting in implementing/carrying out payroll operations.- Processing start to finish: NHS, dentist and Ltd establishments payrolls used Sage- Invoicing Clients used Sage Accounts- Resolve HMRC queries & pension queries- Resolving - Complex knowledge of Excel as well providing breakdown of employers spending- Supervising 3 members of staff and providing full training in payroll admin. - Full understanding in of RTI and full year end process. - Strong knowledge of BACSTEL-IP processes

Andrew’s Repair Shop is a company dedicated to buying broken phones, handheld consoles and laptops at a low cost and refurbishing them to high and respectable standards. Once the items are refurbished, they will be sold at second hand prices at nearly factory condition.

- Inbound: Tailoring quotes to meet the traveler's needs, at a price they are willing to pay.- Outbound: This also involved tailoring the quote to meet the travelers needs however we will ring after a quote was started onsite or comparison sites. Then once we contact the potential customer we calculate which companies out the AA owned companies policy is most effective.

Working at Telent involved us to check the location of proposed roadworks for BT Openreach and describe it accurately for the dig. Once the location is accurately described we will provide the relevant gas, electric and water maps in order to for engineers to dig without hitting services. Whilst working here I managed to progress to position where I will check the accuracy of other employees work.

This started as my school work experience and progressed to be a temporary job. Whilst I worked here at this time I was keying NHS payrolls using Sage 50 Payroll.