Chief Operating Officer - Pensions Administration
CurrentPeople, operations and financial governance of the practice. Leadership of transformation and execution of strategy.
Dec 2022 - Present
AeroLeads people directory · profile
Andrew Marson Email & Phone Number
The best possible experience for every pension scheme member | Caring professionals | Leading Tech | Highest standards
at
Isio
1 work email found
@isio.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
The best possible experience for every pension scheme member | Caring professionals | Leading Tech | Highest standards
Location
Harrogate, England, United Kingdom
Who is Andrew Marson? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Andrew Marson is listed as The best possible experience for every pension scheme member | Caring professionals | Leading Tech | Highest standards at Isio, based in Harrogate, England, United Kingdom. AeroLeads shows a work email signal at isio.com and a matched LinkedIn profile for Andrew Marson.
Andrew Marson previously worked as Chief Operating Officer - Pensions Administration at Isio and Director, Head of Pensions Administration at Isio. Andrew Marson holds Bachelor Of Science - Bsc, Mathematics from University Of Leeds.
Company email context
Email format at Isio
This section adds company-level context without repeating Andrew Marson's masked contact details.
{first}.{last}@isio.com
86% confidence
AeroLeads found 1 current-domain work email signal for Andrew Marson. Compare company email patterns before reaching out.
Profile bio
About Andrew Marson
Are you a Head of Finance or Pensions responsible for the administration of a pension scheme?Maybe your in-house Pensions Admin team is struggling with huge demand and a backlog of queries that they can never seem to bring under control?Or perhaps you have outsourced your pensions administration function and you don’t feel that you are getting good value for money?When there are problems with the way your pension scheme is being administered, this can lead to poor customer service for members and a high level of issue escalation to you and your direct reports, costing time and money. You have a service that isn’t delivering effectively.Problems may be due to poorly defined responsibilities, not utilising key skills effectively, communication and accountability issues or inefficient processes and systems. Whatever the reason, you need to take decisive action to address the problems. If you’d like to move from a place of service failure, breaches and complaints to one where your pensions administration gets great member feedback, an experienced pair of hands is vital to get you back on track.I’ve worked with a wide range of pensions administration teams from local government to private workplace pension providers to help them identify and rectify issues, improve their services and be the best they can be. When your pensions admin team has a clear strategy for getting back and staying in control of the workload, you’ll have happy pension scheme members and happy trustees.My 30 years’ experience in public and private sector, with in-house and outsourced services means I have seen it all and I can show you how to avoid the common problems of pensions administration. I’d love to find out what problems your pensions admin team is currently grappling with and show you how to put the stress and strain behind you.DM me here for a 15- minute chat to start your journey to a better pensions admin service.
Listed skills include Change Management, Project Delivery, Financial Services, Strategic Planning, and 52 others.
Current workplace
Andrew Marson's current company
Company context helps verify the profile and gives searchers a useful next step.
15 roles · 36 years
Andrew Marson work experience
A career timeline built from the work history available for this profile.
Director, Head Of Pensions Administration
Mar 2021 - Dec 2022
Founder
Current
Feb 2019 - Present
Interim Head Of Pensions Administration
Leadership and Transformation assignment www.warwickshirepensionfund.org.uk
Jan 2020 - Aug 2020
Interim Head Of Pensions Administration
Leadership and Transformation assignment www.orbispartnership.co.uk/
Feb 2019 - Jan 2020
Head Of Pensions Administration
Executive leadership for operations and customer services to over 250,000 customers and 2,500 employers. Strategic direction and delivery of multi-disciplined transformation and change programme. Significant improvement in efficiency and effectiveness of service. ★ Transformation savings of £560k pa implementing new digital platforms and automation of.
2017 - 2018
~1 yr
Head Of Client Management
Client relationship management and business development across a range of large and complex outsourced contracts across public and private sectors. Strategic direction of the service proposition working collaboratively with operations, finance, IT and marketing.Addressed significant organisational change and delivered client retention and additional income.
2013 - 2016
~3 yrs
Head Of Operations At Mycsp
Operations leadership of 150 staff and service to 134 Government departments and agencies including DWP, MoD, DfE, BIS, Ofsted, and SFO. Transformational change of culture, performance and process delivering significant financial, operational and customer service benefits.★ Inspirational leadership improved performance from 62% to 98% service levels.★.
2012 - 2013
~1 yr
Operations Director
Leadership of five UK offices with 120 staff generating £12m income, business development and significant efficiency and effectiveness improvement. Service management for 350,000 customers, 120,000 transactions per annum, cash management of £700m per annum, and funds under management of £21bn.★ Exceeded income targets by 8% and EBITDA by 20% compared to.
2010 - 2013
~3 yrs
Head Of Trustee Governance Services
Creation and leadership of a new consultancy practice providing risk and change management and improvement solutions for existing and prospective clients of JLT.★ Business development exceeded revenue target by 25%. ★ Cross selling of services worth £770,000.★ Project delivery generating £4.2m.
2009 - 2010
~1 yr
Head Of Business Improvement And Assurance
Leadership and delivery of transformational change to large and complex operations. Identified and delivered significant efficiency, flexibility and productivity improvements covering 1100 employees, with 60 staff.★ Led set-up of Indian operations reducing cost per head by 50% on 200 staff, saving £5m pa in 24 months. ★ Multi-site process and system.
2003 - 2009
~6 yrs
Business Systems Director
Strategic and operating responsibility for all business systems and applications. Lead responsibility for new business on-boarding with team of 60 on 7 sites supporting 500 staff.★ Successfully merged 5 geographically and operationally disparate systems teams and implemented a culture of consistency with common systems eliminating duplication. ★ System.
2000 - 2003
~3 yrs
Business Systems Manager
Development and support of business systems and applications. Lead responsibility for on-boarding new business. ★ Automation improvements to systems functionality levels by 25%.★ Successfully accommodated 15% year on year growth, without cost increases, contributing to significant growth in profitability.
1997 - 2000
~3 yrs
Principal Consultant
Heywood And Partners Limited
Client relationship consulting on best use of systems and technology. Opportunity identification and project delivery of software solutions.★ Business development projects worth 25% of existing client revenues across a blue chip portfolio. ★ Platform migration for 100k+ records and software configuration.
1994 - 1997
~3 yrs
Actuarial Student
Graduate recruitment obtaining Actuarial, Pensions and Regulatory skills and experience.
1990 - 1994
~4 yrs
1 education record
Andrew Marson education
-
University Of Leeds
FAQ
Frequently asked questions about Andrew Marson
Quick answers generated from the profile data available on this page.
What company does Andrew Marson work for?
Andrew Marson works for Isio.
What is Andrew Marson's role at Isio?
Andrew Marson is listed as The best possible experience for every pension scheme member | Caring professionals | Leading Tech | Highest standards at Isio.
What is Andrew Marson's email address?
AeroLeads has found 1 work email signal at @isio.com for Andrew Marson at Isio.
Where is Andrew Marson based?
Andrew Marson is based in Harrogate, England, United Kingdom while working with Isio.
What companies has Andrew Marson worked for?
Andrew Marson has worked for Isio, Pensions Administration Matters, Warwickshire County Council, Surrey County Council, and Tpt Retirement Solutions.
How can I contact Andrew Marson?
You can use AeroLeads to view verified contact signals for Andrew Marson at Isio, including work email, phone, and LinkedIn data when available.
What schools did Andrew Marson attend?
Andrew Marson holds Bachelor Of Science - Bsc, Mathematics from University Of Leeds.
What skills is Andrew Marson known for?
Andrew Marson is listed with skills including Change Management, Project Delivery, Financial Services, Strategic Planning, Business Transformation, Pensions, Continuous Improvement, and Stakeholder Management.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial