Andrew Gaeckle Email & Phone Number

Mr. Gaeckle is a luminary with three decades of experience with retail, financial services, telecommunication companies and consulting firms and specializes in Customer Relationship Management solutions, resource management, contract negotiation, account management, business development, and development of partnerships. His experiences range from managing global IT and process improvement projects for Zurich North America to managing a Sales Operations eTools team for Tellabs to developing a Service and Marketing call center for the Home Shopping Network. Coupled with 10 years of consulting across clients like Home Depot, AAA, Toshiba (UK), Harris Bank, Scudder Kemper Investments, Quorum Review, Prospect Mortgage, US Soccer, Flexera, and AGAC round out Mr. Gaeckle’s diverse industry and technology skills. Today, Mr. Gaeckle leads the North regional practice of Etherios by working with enterprise customers across Sales and Service Cloud engagements. Furthermore, he ensures the successful implementation of Etherios CRM and M2M services in order to meet or exceed customer satisfaction objectives and manages a team of highly qualified, geographically distributed Client Service Directors, Managing Principals, Principals and Consultants• 15 years’ experience as a Certified Salesforce.com and Siebel professional managing full-cycle projects• 10 years’ experience as a Project Management Professional, managing global and domestic projects between the $100K – $12M range• Recent MBA graduate with a specialization in Management ConsultingSpecialties includeCustomer Experience ManagementSales Force AutomationProduct Configuration, Pricing, and Quoting (CPQ)Call Center Design & ImplementationStrategic Business PlanningGlobal Delivery ModelsBusiness Intelligence & AnalyticsDelivery GovernanceBusiness Development & Client ManagementAlliance Management

Listed skills include Crm, It Strategy, Salesforce.Com, Integration, and 24 others.