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Andrew Knox Email & Phone Number
John Glenn Graduate Fellow
at
John Glenn College of Public Affairs at The Ohio State University
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✓ Verified August 2026
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Profile completeness 86%
Role
John Glenn Graduate Fellow
Location
Washington, District of Columbia, United States
Company size
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Andrew Knox is listed as John Glenn Graduate Fellow at John Glenn College of Public Affairs at The Ohio State University, a with 124 employees, based in Washington, District of Columbia, United States. AeroLeads shows a matched LinkedIn profile for Andrew Knox.
Andrew Knox previously worked as Genius and Accessbility Lead at Apple and Genius at Apple. Andrew Knox holds Bachelor Of Science - Bs from Rochester Institute Of Technology.
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John Glenn College of Public Affairs at The Ohio State University
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Profile bio
About Andrew Knox
I’m Andrew Knox, a senior at RIT, majoring in Community Development and Inclusive Leadership (LEAD) and International Relations, with minors in History and Deaf Leadership. I’m passionate about using technology and policy to improve accessibility and human rights. With experience in legislative advising, customer support, and leadership, I’m focused on making education and community development more inclusive. I’m ready to take on new challenges to create accessible environments for everyone.
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John Glenn College Of Public Affairs At The Ohio State University
3 roles
Andrew Knox work experience
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Genius And Accessbility Lead
Genius
I drive the development of accessibility features across macOS, iOS, iPadOS, watchOS, and tvOS. My responsibilities include researching technology trends, collaborating with engineering and product design teams to define the roadmap, aligning product features with corporate objectives, and promoting awareness of Apple's accessibility initiatives. Additionally, I play a key role in expanding and improving SignTime to enhance accessibility for users requiring sign language services, furthering Apple's commitment to inclusivityAs Genius, I provided insightful advice and friendly, hands on technical support to Apple customers in need. I quickly diagnosed product issues on the spot, explaining situations with patience and empathy. After determining whether repairs could be done or a replacement was needed, I offered solutions to quickly get users up and running again. I was capable of juggling more than one customer, staying conscious of their time demands as well as my own. • Delivered an unparalleled customer experience by actively listening to customers' concerns, empathizing with their needs, and offering personalized solutions• Maintained customers' trust in Apple as a skilled technician, troubleshooting and repairing products.• Provided swift resolutions for customers to their technical issues.• Implemented process improvements to smooth development cycle and increase collaboration.• Trained and mentored staff by coaching daily and offering constructive feedback• Maintained detailed records of customer interactions, technical issues, and solutions provided. • Helped streamline repair processes and update procedures for support action consistency.• Excelled working in fast-paced, dynamic, and ever-evolving technology environment• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
4 education records
Andrew Knox education
Bachelor Of Science - Bs
Associate Of Arts - Aa
Education record
Associate Of Science - As
FAQ
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What company does Andrew Knox work for?
Andrew Knox works for John Glenn College of Public Affairs at The Ohio State University.
What is Andrew Knox's role at John Glenn College of Public Affairs at The Ohio State University?
Andrew Knox is listed as John Glenn Graduate Fellow at John Glenn College of Public Affairs at The Ohio State University.
Where is Andrew Knox based?
Andrew Knox is based in Washington, District of Columbia, United States while working with John Glenn College of Public Affairs at The Ohio State University.
What companies has Andrew Knox worked for?
Andrew Knox has worked for John Glenn College Of Public Affairs At The Ohio State University and Apple.
How can I contact Andrew Knox?
You can use AeroLeads to view verified contact signals for Andrew Knox at John Glenn College of Public Affairs at The Ohio State University, including work email, phone, and LinkedIn data when available.
What schools did Andrew Knox attend?
Andrew Knox holds Bachelor Of Science - Bs from Rochester Institute Of Technology.
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