Andy Cox Email & Phone Number

Seattle, Washington, United States

• As the Engagement Manager for the Supply Chain SRC project at Microsoft, I strategically manage a $2.3 million annual contract, leading a team of 9 consultants. I'm responsible for directing team operations, aligning efforts with organizational goals, and enhancing project delivery and client satisfaction within a cloud risk management program.• In my capacity as Lead Engagement Manager, I oversee a skilled team of consultants, ensuring that each member effectively contributes to the SRC project. I work closely with leads across 7 key pillars — Operations, Risk Management, Business Continuity, Security, Compliance, Communications, and Reporting — to meet strategic requirements. This role involves harmonizing team efforts with pillar objectives, ensuring project deliverables are met with precision and aligning with Microsoft’s overarching goals in cloud supply chain and procurement.

Redmond, Washington, United States

• Developed an end-to-end organizational finance dashboard. This involved gathering client needs, designing and presenting mockups, and collaborating with database administrators to establish robust data connections. I spearheaded the creation of a data model with the finance team for precise data representation, developed interactive dashboards tailored for diverse audiences, and orchestrated scheduled report deliveries. Additionally, I implemented dynamic, role-based security at both column and row levels using Active Directory Security Groups, ensuring tailored access for various teams and finance groups.• Led the integration of six distinct teams into a cohesive umbrella organization. My role encompassed formulating key policies and procedures, fostering a collaborative environment, and establishing effective, regular communication channels to enhance team synergy and operational efficiency.• Conducted extensive research and collaborated with key stakeholders to champion the development of an organization-wide strategic plan. This plan laid the foundation for a security and engineering fundamentals program, crucial for enhancing the quality and security of products and services from development to implementation.

Redmond, Washington, United States

• Spearheaded the design and implementation of a comprehensive audit program in the global cloud supply chain. This initiative streamlined processes, ensured timely remediation of audit findings, and facilitated transparent reporting to organizational leadership. Expertly utilized SharePoint and MS Power Platform tools to enhance program effectiveness and efficiency.• Developed and deployed a suite of Power BI reports and interactive dashboards for account owners, suppliers, and management. These tools significantly enhanced decision-making capabilities, optimized audit risk scoring, and streamlined scheduling processes across the organization.• Directed a dynamic program with over 35 sourcing managers, forging strong collaborations with audit inspectors. My leadership ensured a smooth audit process, from efficient scheduling to effective closure of remediations, thereby enhancing overall program integrity and performance.

Seattle

• Actively collaborated with the SOC team to investigate and remediate Level 3 security incidents, countering potential threats within the organization. Utilized a diverse array of tools and platforms, significantly enhancing incident response capabilities and organizational security posture.• Led the initiative with key stakeholders and partners to design and develop advanced internal information security business intelligence dashboards. These dashboards enabled leadership to make informed decisions, deriving actionable insights from extensive data sets, thereby elevating strategic decision-making processes.

Seattle

• Led a team of 11 Security Analysts in the expansive deployment of GDPR across 125+ departments and organizations, impacting over 300 client data account relationships within the Avanade ecosystem. This pivotal role involved navigating complex regulatory requirements to ensure comprehensive compliance.• Collaborated with Client Data Protection team leadership to ensure the seamless deployment of end-to-end GDPR information security controls. Focused on minimizing business process disruptions, ensuring all project documentation and controls were audit-ready and fully compliant with GDPR regulations.• Proactively streamlined deployment processes by continuously gathering metrics, assimilating lessons learned, and incorporating feedback from the deployment team and organizational leaders. This approach led to strategic refactoring and resource allocation, boosting efficiency and effectiveness.• Designed and implemented cutting-edge data analytics reports using Power BI and SharePoint Online, tailored for the organization’s steering committee. This initiative provided live, on-demand access to analytics dashboards, significantly enhancing strategic decision-making capabilities.

Seattle

• Played a key role in a collaborative 18-member SOC team, ensuring robust end-to-end security across 30,000+ workstations. My contributions were pivotal in maintaining and enhancing organizational security standards.• Efficiently analyzed and remediated malware incidents, while providing direct support to end users. This approach not only streamlined the remediation process but also exceeded established performance standards, enhancing user satisfaction and security.• Developed and implemented tactical strategies for Table-Top Incident Response Exercises, effectively identifying and mitigating security gaps. This initiative significantly bolstered the organization’s security posture within the industry.

Seattle

• Instrumental in devising and executing change strategies aligned with industry best practices for the Windows 10 launch and other emerging Microsoft technologies. This involved in-depth research and analysis of end-user adoption, paving the way for successful enterprise-wide technology integration.• Orchestrated seamless technology transitions by developing and refining a range of internal support sites on SharePoint Online, catering to both small and large project teams. My approach included conducting comprehensive usability tests and ensuring strict adherence to brand guidelines.• Showcased project management acumen through extensive end-user requirements research and usability testing, leading to the successful redesign of the intranet help portal on SharePoint Online. Ensured the new design was not only visually appealing but also fully compliant with brand guidelines.• Developed, implemented, and maintained a comprehensive communications schedule post-implementation to support ongoing projects. Utilized a variety of mediums such as enterprise-wide emails, internal news articles, graphic-based postcards, and Yammer announcements for effective stakeholder engagement.

Tacoma, Washington

• Spearheaded the planning and organization of the annual Humdinger Music Festival, successfully fostering robust personal and professional networks. This role involved coordinating diverse activities including pig roasting, beverage provision, live music, and camping, attracting a wide audience and enhancing community engagement.• Collaborated with the City of Puyallup and Pierce County to secure permits for hosting large-scale public outdoor events, catering to over 300 attendees. Managed complex logistics including a high-volume kitchen, full-service bar, full-size stage, open fires, and camping facilities, ensuring a safe and memorable experience for all participants.• Strategically developed and executed annual event plans using Microsoft Project, adeptly setting deadlines, allocating resources, managing budgets, and evaluating workloads. This systematic approach drove significant continuous improvements in process efficiency and event quality.• Led a team of 8 core organizers and collaborated with over 15 volunteers and 10+ regional organizations annually. My leadership in developing strategic roadmaps and operational strategies was instrumental in orchestrating highly successful events each year.

Tacoma, Washington

• Ensured comprehensive photographic coverage and editing for all pertinent events and stories in the weekly newspaper, encompassing the University of Washington Tacoma Campus and the broader Tacoma area. My role was crucial in visually capturing and enhancing key local narratives and events.• Led and mentored a dynamic team of photographers and news reporters, guiding them in effectively covering weekly stories. My management and coaching skills played a pivotal role in elevating the team's performance and storytelling capabilities.

Master'S Degree, Cybersecurity And Leadership

During my master's studies, I focused on practical applications of Evidence-Based Management to analyze the impact of digital productivity.

Bachelor Of Science (Bs), Information Technology And Systems

Activities and Societies: Student Technology Fee Committee, Photo Editor at The Ledger, Student Publications CommitteeDuring my studies, I.