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Andrew Ramirez Email & Phone Number

Versatile Business Analyst | Expert in QA & User Support | UAT, Knowledge Base, Training at Fusion Connect
Location: Austin, Texas Metropolitan Area, United States 5 work roles 1 school
1 work email found @megapath.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email a****@megapath.com
LinkedIn Profile matched
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Current company
Fusion Connect
Role
Versatile Business Analyst | Expert in QA & User Support | UAT, Knowledge Base, Training
Location
Austin, Texas Metropolitan Area, United States
Company size
360 employees

Who is Andrew Ramirez? Overview

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Quick answer

Andrew Ramirez is listed as Versatile Business Analyst | Expert in QA & User Support | UAT, Knowledge Base, Training at Fusion Connect, a with 360 employees, based in Austin, Texas Metropolitan Area, United States. AeroLeads shows a work email signal at megapath.com and a matched LinkedIn profile for Andrew Ramirez.

Andrew Ramirez previously worked as Quoting and Partner Operations Specialist at Fusion Connect and Business Analyst & Support Specialist at Fusion Connect. Andrew Ramirez holds Bachelor'S Degree, Criminal Justice & Sociology from The University Of Texas At El Paso.

Company email context

Email format at Fusion Connect

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{first}.{last}@megapath.com
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Profile bio

About Andrew Ramirez

I'm a versatile Business Analyst specializing in QA, User Support, and User Acceptance Testing (UAT). With a proven track record in analyzing complex systems, I excel in identifying opportunities for improvement and implementing data-driven solutions. My experience includes training teams, writing comprehensive knowledge base articles, process workflow improvement, and ensuring seamless UAT processes.I'm passionate about leveraging my expertise to bridge the gap between technical requirements and end-user needs. Through effective communication and strategic problem-solving, I've successfully optimized processes and enhanced user experiences across various industries.

Listed skills include Wireless, Cisco Technologies, Routers, Problem Solving, and 26 others.

Current workplace

Andrew Ramirez's current company

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Fusion Connect
Fusion Connect
Versatile Business Analyst | Expert in QA & User Support | UAT, Knowledge Base, Training
atlanta, georgia, united states
Website
fusiontel.com
Employees
360
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5 roles · 21 years

Andrew Ramirez work experience

A career timeline built from the work history available for this profile.

Quoting And Partner Operations Specialist

Current
Fusion Connect
Sep 2024 - Present

Business Analyst & Support Specialist

Fusion Connect

Austin, Texas, United States

•Managed Global Product Catalogs, overseeing new product creation, configuration, updates, and troubleshooting to ensure accuracy and efficiency. •Assist IT Dev Teams in resolving software issues, conducting comprehensive UI/UX research, bug investigation, and QA testing, ensuring high-quality deliverables.•Created technical documentation and training for software testing and deployment, facilitating seamless project execution and knowledge transfer.•Software Utilized: Jira, SalesForce, Microsoft Teams, Smartsheet, Asana, & bespoke software created & customized for Fusion Connect.

Dec 2013 - Jan 2024

Advanced Services & Network Operations Specialist

Megapath

Austin, Texas, United States

•Resolve network issues through data analysis and troubleshooting, collaborating directly with clients, help desks, ISP’s, and field service technicians, ensuring prompt issue resolution. •Served as a Subject Matter Expert for quotation and ticketing systems, providing comprehensive support, troubleshooting, and guidance to software users.

Jul 2011 - Dec 2013

Senior Technical Advisor

Apple

Austin, Texas, United States

•Resolved customer issues for all Apple products and services, demonstrating exceptional problem-solving skills and technical expertise.•Mentored and developed new Wireless Multimedia and iPhone Advisors, fostering a culture of continuous learning and professional growth.•Assisted with confidential product releases and pilot programs, ensuring successful implementation and customer satisfaction.

2008 - 2011 ~3 yrs

Global Product Support Specialist

Polydyne Software Inc.

Austin, Texas, United States

•Subject Matter Expert for quotation systems, providing comprehensive training, support and troubleshooting to domestic and international software users.•Assisted Engineering & Sales teams with database or software issues, conducting bug research, investigation, and QA testing.•Facilitated training for new employees, ensuring smooth onboarding and knowledge transfer within the team.

2006 - 2008 ~2 yrs
Team & coworkers

Colleagues at Fusion Connect

Other employees you can reach at fusiontel.com. View company contacts for 360 employees →

SW Scott Warner Scott Warner Colleague at Fusion ConnectMeriden, Connecticut, United States View → KT Kerry Taylor Ii Kerry Taylor Ii Colleague at Fusion ConnectWashington Dc-Baltimore Area, United States View → RJ Rikki Judson Rikki Judson Colleague at Fusion ConnectSalina, Kansas, United States View → AK Aaron Kitch Aaron Kitch Colleague at Fusion ConnectNorth Olmsted, Ohio, United States View → TK Tiffany Kidd, Lssgb Tiffany Kidd, Lssgb Colleague at Fusion ConnectAtlanta, Georgia, United States View → VM Víctor Manuel Gonzalez Víctor Manuel Gonzalez Colleague at Fusion ConnectMiami, Florida, United States View → LV Lisa Valverde Lisa Valverde Colleague at Fusion ConnectHouston, Texas, United States View → JK Justin Kim Justin Kim Colleague at Fusion ConnectMartinsburg, West Virginia, United States View → AW Andrew Wong Andrew Wong Colleague at Fusion ConnectMarietta, Georgia, United States View → JR James Robinson V James Robinson V Colleague at Fusion ConnectAtlanta, Georgia, United States View →
1 education record

Andrew Ramirez education

FAQ

Frequently asked questions about Andrew Ramirez

Quick answers generated from the profile data available on this page.

What company does Andrew Ramirez work for?

Andrew Ramirez works for Fusion Connect.

What is Andrew Ramirez's role at Fusion Connect?

Andrew Ramirez is listed as Versatile Business Analyst | Expert in QA & User Support | UAT, Knowledge Base, Training at Fusion Connect.

What is Andrew Ramirez's email address?

AeroLeads has found 1 work email signal at @megapath.com for Andrew Ramirez at Fusion Connect.

Where is Andrew Ramirez based?

Andrew Ramirez is based in Austin, Texas Metropolitan Area, United States while working with Fusion Connect.

What companies has Andrew Ramirez worked for?

Andrew Ramirez has worked for Fusion Connect, Megapath, Apple, and Polydyne Software Inc..

Who are Andrew Ramirez's colleagues at Fusion Connect?

Andrew Ramirez's colleagues at Fusion Connect include Scott Warner, Kerry Taylor Ii, Rikki Judson, Aaron Kitch, and Tiffany Kidd, Lssgb.

How can I contact Andrew Ramirez?

You can use AeroLeads to view verified contact signals for Andrew Ramirez at Fusion Connect, including work email, phone, and LinkedIn data when available.

What schools did Andrew Ramirez attend?

Andrew Ramirez holds Bachelor'S Degree, Criminal Justice & Sociology from The University Of Texas At El Paso.

What skills is Andrew Ramirez known for?

Andrew Ramirez is listed with skills including Wireless, Cisco Technologies, Routers, Problem Solving, Oral And Written Communication Skills, Networking, Analytical Skills, and Research.

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