Andrew Smith Email & Phone Number

York, England, United Kingdom

• Analysis - Research into changing customer needs from Health Care and in Retirement, including field research with an external research agency and desk-based research using both academic, demographic and industry sources.• Insight – Using research to create insight into changing needs and how that may affect our business, such as how changing demographics may impact our retirement businesses and how NHS challenges and changing customer needs may lead to opportunities for private… Show more • Analysis - Research into changing customer needs from Health Care and in Retirement, including field research with an external research agency and desk-based research using both academic, demographic and industry sources.• Insight – Using research to create insight into changing needs and how that may affect our business, such as how changing demographics may impact our retirement businesses and how NHS challenges and changing customer needs may lead to opportunities for private healthcare. • Strategy formulation – New work completed around the formulation of a strategy for meeting customer needs once they’re in retirement, including understanding of routes to market, engagement and potential propositions to meet the customer needs.• Storytelling and Articulation – production of materials and briefing of senior leaders for PLC level board strategy sessions, telling the story of our strategic progress and future strategic direction. Also the production of materials for internal communication of our strategy to employees.• Strategy Days – facilitation and preparation of 2 x strategy days for senior leaders in our Health and Equity Release businesses, focusing on customer insights, market conditions and our competitive position. Show less

York, England, United Kingdom

• Ownership of the Financial planning and Cost Reporting processes across 20 cost centre’s, £30m of annual costs and 300 UK FTES – including managing the cost base to ensure cost targets were achieved. This has included development of plans to meet our cost saving targets• Oversight of costs and benefits for 5 x projects under the control or the business area• Strengthening of governance for particularly around onboarding of processes and financial management.

York, United Kingdom

● Process analysis role with the aim of building a consistent understanding of finance activity globally ● Creation of the global process cost model which allowed the modelling of finance FTEs globally by process – the first time Aviva have had a globally consistent detailed FTE model.● Ownership and development of a global finance process taxonomy used to ensure a consistent view of finance globally – this was the first and only view what processes were done where globally.● Led… Show more ● Process analysis role with the aim of building a consistent understanding of finance activity globally ● Creation of the global process cost model which allowed the modelling of finance FTEs globally by process – the first time Aviva have had a globally consistent detailed FTE model.● Ownership and development of a global finance process taxonomy used to ensure a consistent view of finance globally – this was the first and only view what processes were done where globally.● Led team of 3 in the analysis and documentation of the finance processes completed in Warsaw for a business impact analysis from IT change● Leadership of a piece of work to identify and understand the costs of the IT systems used across finance and the opportunities to rationalise the systems Show less

York, United Kingdom

Leading a 9 x FTE RPA development team in the delivery of automated Finance and Actuarial processes primarily using Blue Prism, Responsible for:- Developing the business case for the use of RPA in Finance and Actuarial- On going identification of Automation opportunities- Process analysis and design including thought leadership on what can be achieved through automation- Oversight and governance of the RPA deliveries within Finance and Actuarial- Delivery of automated… Show more Leading a 9 x FTE RPA development team in the delivery of automated Finance and Actuarial processes primarily using Blue Prism, Responsible for:- Developing the business case for the use of RPA in Finance and Actuarial- On going identification of Automation opportunities- Process analysis and design including thought leadership on what can be achieved through automation- Oversight and governance of the RPA deliveries within Finance and Actuarial- Delivery of automated processes into a Live state. Show less

York, United Kingdom

The Transformation team act as Aviva’s internal bank, providing funding to business cells for projects based on the strategic importance of the project and the financial return provided.Role has included:Developing and maintaining a 3 year plan for project investment across the UK Life business, working with Strategy teams to ensure the investment aligns to the organisations strategic aims. Working with project sponsors to prioritise projects based on the availability of… Show more The Transformation team act as Aviva’s internal bank, providing funding to business cells for projects based on the strategic importance of the project and the financial return provided.Role has included:Developing and maintaining a 3 year plan for project investment across the UK Life business, working with Strategy teams to ensure the investment aligns to the organisations strategic aims. Working with project sponsors to prioritise projects based on the availability of funding, resources and the benefits of the projects to ensure an optimum return on investment.Developing business cases alongside project sponsors to allow senior management to make investment decisions on the project. Including ensuring the projects can articulate the project plans, costs and how benefits will be materialised and tracked.Working with colleagues across the globe to strengthen project investment governance, particularly around benefit tracking and benefit realisation, with the aim of ensuring Aviva has a consistent, robust method for ensuring delivery of project benefits. Show less

York, United Kingdom

Colombo, Sri Lanka

Offshore performance delivery manager, working with WNS on the implementation of shared services in offshore delivery centres in India and Sri Lanka

York, United Kingdom

York

Harrogate

Mba

Oxford Scenarios Programme

Bsc Econ, Accounting And Finance