Andrew Kemp-Dahlberg Email & Phone Number

United States

Omaha, Nebraska, United States

Nashville, Tennessee, United States

Kemp Cleaning is a Vacation Rental and Residential Cleaning business. It was a great experience getting to learn and work in all aspects of a business starting from the ground up. Closed business down after Google tripled my Ad costs making the business no longer profitable.• Started operations in October and have brought in over 110,000 in revenue to date. • Built channel partnership with the second largest vacation rental management company in the nation. • Built automations… Show more Kemp Cleaning is a Vacation Rental and Residential Cleaning business. It was a great experience getting to learn and work in all aspects of a business starting from the ground up. Closed business down after Google tripled my Ad costs making the business no longer profitable.• Started operations in October and have brought in over 110,000 in revenue to date. • Built channel partnership with the second largest vacation rental management company in the nation. • Built automations using Zapier, python and GoHighLevel resulting in 20+ hours of manual work saved a week and enabling affiliate growth strategies. • Improved closed rate to over 60% on inbound phone calls in the past quarter compared to a standard industry range of 35-50%. Show less

Pilot.com is a high growth startup that uses software to automate bookkeeping for small businesses. • Completed SaaS audits resulting in improved application scoping within Okta as well as license recovery resulting in 6 figure savings• Key resource on MDM migration from Fleetsmith to Jamf Pro with Jamf Connect resulting in greatly improved control, security and visibility of corporate fleet. o Lead and executed technical portions of ensuring OS and Chrome Version control… Show more Pilot.com is a high growth startup that uses software to automate bookkeeping for small businesses. • Completed SaaS audits resulting in improved application scoping within Okta as well as license recovery resulting in 6 figure savings• Key resource on MDM migration from Fleetsmith to Jamf Pro with Jamf Connect resulting in greatly improved control, security and visibility of corporate fleet. o Lead and executed technical portions of ensuring OS and Chrome Version control. • Designed and implemented app deployments and system configurations automations within Jamf for increased security and user experience, decreasing employee onboarding time by 33% • Performed WIFI tuning resulting in reduced tickets for WIFI issues as well as time taken to troubleshoot WIFI issues. • Integrated applications with Okta for SSO via SAML, and user provisioning via SCIM for automated user access, lifecycle management, and improved security. • Used Python, APIs and SDKs to automate largescale SaaS management tasks resulting in 100+ hours saved of manual tasks. • Manage ticket queue with 99% client satisfaction. Show less

Knowing Technologies is a Managed IT Service Provider. Responsible for IT success at private K-12 school clients. Unlike traditional MSPs we work moving our clients towards lightweight cloud based infrastructure. • Proposed projects to clients that have resulted in over $20,000 in revenue• Mentor, train, and work as a main point of contact for escalations from onsite technicians employed by clients and internal support engineers. • Work as main resource on complex technical issues… Show more Knowing Technologies is a Managed IT Service Provider. Responsible for IT success at private K-12 school clients. Unlike traditional MSPs we work moving our clients towards lightweight cloud based infrastructure. • Proposed projects to clients that have resulted in over $20,000 in revenue• Mentor, train, and work as a main point of contact for escalations from onsite technicians employed by clients and internal support engineers. • Work as main resource on complex technical issues ranging from Network, SaaS apps, MDM and Server problems • Manage and act as the primary resource on projects including creating scoping documents and ensuring timelines are met • Create basic scripts to automate IT tasks Show less

San Francisco Bay Area

My responsibilities over the two years included the following• Work as schools primary point of contact and delivering whiteglove service for all matters IT related• Used methodical troubleshooting approach implementing the known good principle • Resource on projects ie. MDM migrations, VOIP installations and migrations, Office network expansions• As I gained seniority in the position I became the primary resource maintaining and managing Meraki networks (LAN/WAN/WLAN), SaaS… Show more My responsibilities over the two years included the following• Work as schools primary point of contact and delivering whiteglove service for all matters IT related• Used methodical troubleshooting approach implementing the known good principle • Resource on projects ie. MDM migrations, VOIP installations and migrations, Office network expansions• As I gained seniority in the position I became the primary resource maintaining and managing Meraki networks (LAN/WAN/WLAN), SaaS apps and MDM for my assigned clients• Configure SAML integrations with Google Workspace Show less

Bachelor'S Degree, Economics

Activities and Societies: Varsity Football

Education record