Andrew Maynes Email & Phone Number

China Lake, California

• Operated Help Desk, efficiently managing user needs with quick resolution.
• Demonstrated proficiency in desktop applications (Word, Access, Excel, Outlook), network connectivity, and troubleshooting.
• Adapted to changing priorities, managed multiple projects, supported challenging users, and worked effectively both independently and within a team.
• Ensured compliance with accreditation requirements for training, education, and clinical applications.
• Acted as a departmental liaison, consulting with users to identify and address information system needs and areas for improvement.
• Maintained confidentiality of information and data, ensuring it remained inaccessible to unauthorized personnel.

• Obtained CompTIA Security+ CE
• Created/configured virtual environments with VMware & VirtualBox in Kali Linux.
• Conducted vulnerability scans of home WiFi with Nmap; built a custom-tuned PC.
• Skilled in network basics: IP/MAC addresses, TCP/UDP, OSI model, subnetting.
• Expert in virtual labs with Kali Linux; proficient in Bash scripting & command-line utilities.
• Solid in Python programming; developed script for active IP identification.